Technical Service Representative, Northern WI
$75k - $110kPPG Industries (UK) Limited
As a Technical Service Representative, you will be representing PPG onsite at various customer locations ensuring the customer's satisfaction by providing outstanding customer service. This position will focus on but not be limited to multiple locations in the N orthern Wisconsin market. You must be within a commutable distance to largest customer site near Tomahawk, WI. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Liquid coatings , be self-directed, and support both the customer and PPG goals. This person will also be expected to learn powder, ecoat and pretreatment if hired for this position. Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager. PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional PPG provided Retirement Benefits. Paid Vacation Holiday Sick time Disability and Life Insurance outstanding matching 401K additional PPG provided Retirement Benefits 401K Medical Dental Vision Family Leave Paid Time Off Salary range: 75,000.00 - 110,000.00 USD Annual Base Salary The role will also include an annual bonus program. Key Responsibilities Support the ongoing activities on site at the customer production facilities as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure timely and accurate reporting to the customer and coatings team. Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and promote EH&S. Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a timely trip report for each customer visit. Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production, and non-technical personnel to satisfy customer requirements. Qualifications HS Diploma, GED, or Equivalent. 5+ years’ experience in wet paint and Coatings, Electrostatic spray, or similar paint/coatings experience for industrial or manufacturing experience. Knowledge and experience with paint mixing, paint application, or similar experience is ideal. Good computer skills and attention to detail. Effective communication and customer service skills. Troubleshooting, critical thinking, and problem-solving skills. Ability to work well alone and within a team environment to solve ever changing challenges. Willingness to travel to various customer locations. Must possess a valid driver's license, maintain automobile insurance, have access to a personal vehicle that meets PPG's Fixed and Variable Rate (FAVR) program requirements, and successfully pass a motor vehicle record (MVR) review. #LI-Hybrid Sobre nós:
PPG: PROTEGEMOS E EMBELEZAMOS O MUNDO ®
Por meio da liderança em inovação, sustentabilidade e cor, a PPG ajuda clientes dos mercados industrial, de transporte, produtos de consumo e construção, assim como do setor de pós-vendas, a melhorar mais superfícies de mais maneiras do que qualquer outra empresa. Para saber mais, visite e siga @PPG no X. The PPG Way 2030 Somos defensores dos nossos clientes Proativos. Ousados. Confiáveis. Tudo o que fazemos começa com nossos clientes. Ouvimos, agimos rapidamente e não paramos até resolver seus maiores desafios. Quando nossos clientes vencem, todos nós crescemos. Agimos com propósito e rapidez Ágeis. Orientados por dados. Empoderados. Assumimos riscos inteligentes para nos mantermos à frente da concorrência. Trabalhamos de forma proativa e ágil, utilizando data de qualidade para desenvolver soluções que geram valor. Somos excelentes executores Produtivos. Colaborativos. Responsáveis. Independentemente do nosso papel, identificamos problemas, assumimos a responsabilidade e sempre trazemos soluções. Somos proativos e responsivos para impulsionar a melhoria contínua e entregar resultados. Apoiamos nossos profissionais da linha de frente — o rosto da PPG para nossos clientes. Competimos para vencer Focados no futuro. Determinados. Ambiciosos. Somos apaixonados por expandir nossos negócios e vencer juntos com nossos clientes. Entregamos resultados, adotamos novas tecnologias e usamos agilidade e velocidade como vantagens estratégicas. Somos PPG orgulhosos Fortes. Unidos. Apaixonados. Trabalhamos com segurança, agimos com integridade e valorizamos nossas perspectivas diversas. Celebramos conquistas e nos orgulhamos do impacto positivo que criamos juntos para proteger e embelezar o mundo. Na PPG, utilizamos IA no processo de contratação para torná-lo mais eficiente. As ferramentas de IA não tomam decisões de contratação. Você pode saber mais acessando A PPG oferece igualdade de oportunidades a todos os candidatos e colaboradores. Oferecemos a oportunidade de crescer e desenvolver sua carreira em um ambiente que proporciona um local de trabalho gratificante para os funcionários, cria um ambiente de aprendizado contínuo e valoriza as ideias e a diversidade dos outros. Todos os candidatos qualificados receberão consideração para emprego sem distinção de sexo, gravidez, raça, cor, credo, religião, origem nacional, idade, deficiência, estado civil, condição de veterano, orientação sexual, identidade ou expressão de gênero. Se você precisar de algum ajuste devido a uma deficiência, por favor envie um e-mail para View email address on click.appcast.io. As faixas salariais e os benefícios da PPG podem variar conforme a localização, o que nos permite compensar os funcionários de forma competitiva em diferentes mercados geográficos. A PPG considera vários fatores ao tomar decisões de remuneração, incluindo, mas não se limitando a, habilidades, experiência e treinamento, qualificações e educação, licenças e certificações, além de outras necessidades organizacionais. Outros incentivos podem ser aplicados. Nossos programas de benefícios aos funcionários são projetados para apoiar a saúde e o bem-estar dos nossos colaboradores. Quaisquer coberturas de seguro e benefícios estarão de acordo com os termos e condições dos planos aplicáveis e dos documentos reguladores associados.Os benefícios serão discutidos com você pelo seu recrutador durante o processo de contratação. A PPG valoriza seu feedback sobre nosso processo de recrutamento. Incentivamos você a visitar Glassdoor.com e deixar sua opinião sobre o processo. #J-18808-Ljbffr PPG Industries (UK) Limited$75k - $110k
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