Associate Field Testing Program Manager

Job Description

Job Description

We are looking for an Associate Field Testing Program Manager to support product testing initiatives for connected fitness experiences in New York, New York. This Long-term Contract position will help coordinate field testing activities, partner with internal teams and external vendors, and contribute to smooth execution from launch through completion. The role is ideal for someone who is organized, responsive, and comfortable managing tester logistics, tracking progress, and communicating updates across multiple workstreams.

Responsibilities:
• Coordinate daily field testing activities to keep projects moving from launch through closeout while aligning work with established goals and timelines.
• Partner with cross-functional teams and outside vendors to maintain clear communication, support deliverables, and keep milestones on track.
• Monitor tester feedback and operational issues, resolve routine concerns, and escalate higher-impact matters to the appropriate stakeholders when needed.
• Support preparation of recurring program updates by gathering data, summarizing trends, and highlighting progress against key objectives.
• Participate in project meetings, track follow-up items, and help maintain visibility into outstanding actions and overall status.
• Provide timely status communications that reflect risks, accomplishments, and next steps across active initiatives.
• Assist in managing several projects at once while maintaining accurate documentation and close attention to detail.
• Oversee logistics related to getting hardware and product features to test participants so the testing experience remains smooth and effective.• At least 1 year of experience supporting beta testing programs, research operations, or project coordination within a product, technology, agency, or consulting environment.
• Experience handling confidential participant recruitment or coordinating programs that require discretion and careful data management.
• Background in customer-facing or customer service work with the ability to respond professionally and build positive participant experiences.
• Strong organizational and project coordination skills with the ability to manage multiple priorities in a fast-paced setting.
• Clear written and verbal communication skills, including the ability to prepare presentations and concise status summaries.
• Solid attention to detail with disciplined record keeping and follow-through across parallel projects.
• Working knowledge of technical issue tracking and the ability to bring stakeholders together to support problem resolution and decisions.
• Proficiency with Microsoft PowerPoint, Word, and Excel; familiarity with Jira, Confluence, Centercode, or Google workspace tools is an advantage.