Assistant Service Manager

Assistant Service Manager

Now hiring for an Assistant Service Manager in Sewickley, PA. Pay Rate: $24.00 – $29.00 per hour. Schedule: 1st Shift | 7 AM – 4 PM. At Staffmark, you're not just filling a position — you're becoming a valued part of a team that wants you to succeed. Looking for Assistant Service Manager jobs in Sewickley where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

Education Requirements: Bachelor's degree in Business, Operations Management, Construction Management, Project Management, or a related field preferred; equivalent experience will be considered. Proficiency with Microsoft Office and business management software required. Strong understanding of customer service, scheduling, and operational processes.

Experience Requirements: Experience in customer service, service operations, project coordination, inside sales, operations management, or field service administration. Proven ability to coordinate project schedules, installations, service calls, and operational resources. Experience managing customer communications and resolving service-related issues. Background in construction, manufacturing, industrial services, equipment distribution, building products, or a related industry preferred. Experience with purchasing, inventory management, and vendor coordination is a plus.

Preferred Qualifications: Strong customer relationship management and account support skills. Excellent verbal and written communication skills with the ability to interact professionally with customers, vendors, and internal teams. Strong organizational, multitasking, and time management abilities. Demonstrated problem-solving and conflict-resolution skills. Ability to analyze project performance, costs, profitability, and operational metrics. Experience supporting team development, employee training, and workforce scheduling.

Physical Capabilities: Ability to work in a fast-paced office and operational environment. Frequent computer use, phone communication, and data entry throughout the workday. Ability to manage multiple projects, deadlines, and priorities simultaneously. Occasional travel to customer sites, job sites, or company locations as required. Ability to move throughout office, warehouse, or project environments when needed.

Job Duties: Serve as the primary point of contact for customers regarding service requests, maintenance needs, scheduling, and project updates. Coordinate installation schedules, service appointments, and project timelines from inception through completion. Manage purchasing activities, vendor relationships, materials procurement, and equipment coordination. Utilize business software and reporting systems for scheduling, project tracking, purchasing, and operational oversight. Assign workforce resources and manage daily operational activities to ensure service excellence. Recruit, train, coach, and supervise team members while promoting a positive and productive work environment. Resolve customer concerns, scheduling conflicts, and operational challenges in a timely manner. Monitor project progress, budgets, profitability, and key performance indicators. Identify and implement process improvements that increase efficiency, service quality, and customer satisfaction. Collaborate with internal departments to ensure successful project execution and operational performance.

Benefits: Competitive Weekly Pay. Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Opportunities for Growth through a variety of assignments with leading employers.

About Us: At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.