Assistant Store Manager

Assistant Store Manager

When you join the StorQuest Self Storage family, you're tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place.

You'll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. Individual stories, locations, and experiences may change over time, but the expectation to deliver an amazing guest experience is timeless.

The Assistant Store Manager is the first-line representative to the William Warren Properties customers in the Store Manager's absence. The Assistant Manager may be either full or part-time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. The Assistant Manager provides assistance to the Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards, and customer service as required.

Make a difference and have a positive impact. Help people by listening and understanding their challenges. Ease concerns and consult with them to find an optimal storage solution that fits their needs. Promote a team-first environment that values guest service and creating happiness. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas.

Preferred 1+ years in Customer Service/Sales experience. Tech Savvy is a plus. Experience in Cash Handling required. Must be available on weekends. A huge passion for guest service and sales. The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment. The mentality that there are no spare customers, every experience is as valuable as the next. A positive, outgoing personality. An insatiable appetite to learn new things. Strong accountability combined with strong work ethic and enthusiasm for teamwork. Experience working in the retail or service industry preferred.

Ability to walk, bend, stand, and stoop frequently. Ability to lift up to 35 lbs. frequently. Ability to push up to 50 lbs. frequently. Ability to lift above head frequently. Ability to work weekends as needed or required. Ability to operate tools and maintenance equipment using manual dexterity of hands and arms. Ability to communicate in written and verbal format frequently. Regular and consistent attendance at the assigned location is required.

Medical, Dental and Vision. 401(k) with Matching Contributions. Paid Time Off (PTO). Holiday Perks. Performance-based Bonus. Team-building Events & Activities. Employee Assistance Program. Pet Insurance.

The William Warren Properties and StorQuest say NO to drugs. Equal Employment Opportunity. WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.