Customer Service Associate

Join Frontier Cooperative

At Frontier Cooperative, we believe agriculture is more than a business, it's a way of life. As an agricultural leader serving Nebraska's farming communities, we provide a comprehensive range of grain, agronomy, feed, and energy products and services. But what sets us apart is how we do it: with integrity, with quality, and with a deep commitment to the communities we're proud to call home. We're looking for people who share those values and want to grow with us.

What you'll do:

• Provide administrative support to ensure efficient day-to-day office operations
• Answer phone calls, direct callers to appropriate personnel, schedule appointments, and assist clients and visitors
• Respond to emails and other digital queries and correspondence promptly
• Coordinate logistics for meetings including room setup and catering
• Sign for incoming packages and manage deliveries

Records & Data Management

• Maintain physical and digital filing systems; input and update information in databases and spreadsheets
• Use word processing and presentation software to create and edit documents
• Handle sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies

Equipment & Facilities

• Operate and maintain office equipment including printers, copiers, and fax machines
• Coordinate with maintenance staff and outside vendors to keep equipment in good working order and office supplies stocked

What we are looking for:

• Bachelor's degree in a related field preferred, or equivalent combination of education, training, and/or experience
• Proficiency with Microsoft Office and standard office platforms
• Strong data entry and records management skills
• Professional and courteous demeanor with excellent phone and office etiquette
• Proactive problem-solver with strong organizational skills and ability to adapt to changing priorities
• Able to work independently and collaboratively with a team

Why join us? Full-time employees receive a comprehensive benefits package designed to support your health, finances, and future.

• Paycheck for life: Cooperative pension plan, plus 401(k) with traditional and Roth options
• Comprehensive health coverage: Medical, dental, and vision insurance, supplemental plans, and FSA/HSA spending accounts
• Paid time off: Vacation and sick leave to rest and recharge
• Uniform & boot allowances: Annual allowances so you're always equipped and ready
• 360 Wellness Program: Whole-person wellness with real incentives
• Sign-on & referral bonuses: Get rewarded for joining and for bringing great people with you

Additional benefits available ask us for details.