Restaurant Expeditor & Cashier

Summary: Portrays an exemplary model of the Goddess and the Baker brand by delivering exceptional, seamless service to all our guests Essential Duties and Responsibilities Knows the GAB mission statement and can execute Welcomes guests using the 10–4 rule; greets guests with a smile and positive attitude Works well with others and fosters a team effort Understands the value of balancing individual duties, team duties and customer service Delivers impeccable guest satisfaction by making it your number one priority Remains calm under pressure and works quickly without sacrificing quality Learns with an open mind Is 100% knowledgeable of all menu items including LTOs, garnishes and GF/Vegetarian/Vegan options and/or knows where to find the tools used for assisting guest inquiries Demonstrates suggestive selling Stays productive during downtimes Advises leadership of any out of stock items and relays this info as needed to guests in a polite and professional manner Brews coffee and iced tea; prepares teas and assists bar with juices and cold brews where applicable Expedites order taking to ensure quick and friendly service Notifies leadership of any customer complaints or dissatisfaction for immediate remedy Serves as liaison between BOH & FOH, ensuring food/drinks are served promptly and to standard Is conscientious about clearing/cleaning tables to accommodate guests Responsible for running drinks and food when not actively taking orders for customers Sets up and cleans work area as well as surrounding areas and completes all necessary checklists Performs secondary duties which may include but are not limited to: stocking dine in and take out items rolling silverware stock/restocking soup & oatmeal garnishes where applicable filling backstock of items such as dressings, fruit cups, chips, hot tea bags, grab ‘n go cooler items stocking and cleaning retail items assists with completing catering tasks Required Skills and Education Basic Math Time Management Problem Solving & Deductive Reasoning Customer Relations Attention to Detail (order accuracy) High School Diploma or GED 1 year Customer Service Valid Food Handlers Certification #J-18808-Ljbffr Goddess-and-the-Bake