HVAC Service Manager

HVAC Service Manager Stewart Plumbing, Heating, and Air – Memphis, TN You're the best-- Now join the best. We’re not just looking for a manager. We’re looking for a leader who knows how to inspire teams, build systems, drive results, and elevate the customer experience. Stewart Plumbing, Heating, and Air is bringing our premium brand into the HVAC market, and this is your chance to help us do it right from the ground up. Who We Are At Stewart, we deliver "A level of service you forgot existed." We've built a premium reputation in Memphis over decades of residential plumbing service and we’re now expanding into HVAC with the same high standards. With a loyal base of over 10,000 residential customers and a reputation built on trust, professionalism, and results, our goal is clear: dominate the Memphis HVAC market with integrity, grit, and top‑tier performance. The Mission Build, lead, and grow a best‑in‑class HVAC service department that delivers 5‑star service, strong sales performance, and operational excellence. Your Role Lead, hire, train, and coach a high‑performing HVAC service team that reflects our premium standards. Set the daily tone for professionalism, energy, and clarity. Oversee all service operations to ensure safe, efficient, and high‑quality delivery. Optimize scheduling and dispatch coordination to ensure the right tech is on the right job. Monitor technician KPIs and provide ongoing coaching to drive accountability and growth. Conduct job site inspections and uphold workmanship standards. Manage labor, materials, tools, vehicles, and equipment to maintain budgeted margins. Track department operations, inventory, and maintenance needs. Ensure compliance with safety regulations, company policies, and local codes. Resolve customer issues promptly and ensure top‑tier satisfaction. Lead weekly technician meetings and deliver on‑the‑job training and development. What You Bring 3+ years of HVAC service management or leadership experience. Strong background in both technical HVAC knowledge and team development. Proven ability to drive performance, revenue, and customer satisfaction. Confident communicator with strong follow‑through and organization. High comfort level with software platforms, KPIs, and data‑driven decisions. A valid driving license and a good driving record. Compensation $85,000 to $100,000 base salary depending on your experience level. Strong performance‑based bonuses in addition to that. What We Offer 100% employer‑paid health insurance. Company Paid Life Insurance. Dental, vision, life, and disability coverage. 401k with matching. Paid Holidays. Paid Time Off. Company phone, state‑of‑the‑art tools, and ongoing training. Growth opportunities backed by strong leadership and resources. A team‑first culture built on trust, energy, and mutual respect. This Role Is Ideal for Someone Who Is: People‑oriented and collaborative. Adaptable and thrives in a dynamic, growth‑driven environment. Results‑focused and not afraid of a challenge. Ready to lead something meaningful? This isn’t just a job. This is your opportunity to grow a department, shape a culture, and build a legacy inside one of Memphis' most trusted home service brands. Apply now and bring the heat. Literally. Stewart Plumbing, Heating, and Air – A Level of Service You Forgot Existed. #J-18808-Ljbffr Stewart Plumbing Inc