VP/Head of Department - Product

About Platform Services The energy transition has moved past the technology-proving phase. Today, the defining challenge is orchestrating millions of distributed energy assets reliably, securely, and at the pace the grid demands. Platform Services is the digital growth engine for DNV Energy Systems North America, built on a fundamental conviction: the grid doesn't need more hardware. It needs better intelligence. Our mission is to bridge infrastructure complexity with commercial execution by delivering secure, AI-native SaaS platforms that turn digital ambition into operational reality for Tier-1 utilities and energy operators. Our vision is to unify the fragmented legacy architectures of utility program operations into a single, modern data model building the operational nervous system that accelerates the path to decarbonization. As we scale to support 4x customer-account growth over the next three years, this is one of the most consequential platform-engineering challenges in the energy sector. About the role The VP/Head of Department-Product is the integrator at the heart of Platform Services. You own the integrated platform roadmap and customer experience across the eTRACK+ portfolio including AI-enabled features. You decide what Platform Services builds, in what sequence, packaged how, and priced how. You close the loop between customer signals from Commercial, AI capabilities from Enterprise AI, and engineering execution from Engineering. This is a product leadership role with three center-of-gravity responsibilities: leading the platform-and-modules repositioning that converts a multi-product portfolio into a unified platform; launching the AI tier as the company's most defensible commercial differentiator; and translating the broader trends reshaping utility operations into scalable product strategy. This role requires collaboration across multiple time zones, including both India and U.S. time zones. This role is based at our DNV office in Houston, TX; Oakland, CA; Austin, TX; Dallas, TX; Medford, MA; New York, NY; Seattle, WA; Chalfont, PA; Des Moines, IA; Detroit, MI; Madison, WI; Phoenix, AZ; Portland, OR, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. The position may also be considered at other DNV offices within the continental U.S. What you'll do Strategic platform leadership Own the integrated eTRACK+ roadmap including AI-enabled features. Decide what gets built, in what sequence, with what tier positioning. Lead the platform-and-modules repositioning convert the current portfolio into one unified platform with capability modules customers can adopt over time. Translate utility industry transformation trends DER proliferation, grid digitization, AI-driven program operations, decarbonization mandates, IRA-funded electrification into scalable product and market strategy for Tier-1 utility customers. Align Platform Services' direction with Energy Systems' broader digital strategy and DNV's global priorities. Leads and develops the department team by setting clear expectations, coaching for high performance, managing workloads, and fostering a positive, inclusive culture that supports growth and accountability. Customer value, adoption, and the AI tier Own platform packaging, pricing, and tier strategy across all modules including the AI tier as a packaging and pricing decision built on AI capabilities developed by Enterprise AI. Develop the customer adoption and value model with structured feedback loops from customers, usage analytics, and domain experts. Operate the Model C boundary with Enterprise AI: AI owns what's built; Product owns how it's packaged, priced, and integrated into the customer experience. Equip Commercial, Customer Success, and Pre-Sales teams with enablement materials, training, and product narratives that drive consistent, confident deployment. Commercialization and market positioning Define commercial models pricing, licensing, packaging, partnership structures that support sustainable growth across the 2-3x revenue growth trajectory. Partner with Commercial on go-to-market execution, anchor account expansion, and converting fast-growing accounts into multi-year platform commitments. Drive analyst engagement on product narrative and category positioning. Represent DNV's digital direction in strategic customer engagements, partnerships, and industry forums. Product discipline and outcomes Own the win-loss program across all deals structured customer interviews, quarterly synthesis, roadmap implications. Run product analytics and the discipline that ties roadmap decisions to customer outcomes (NRR, attach rate, win rate). Lead alignment of product-related innovation across Energy Systems to ensure cohesive digital strategy and shared innovation foundations. KPI priorities Deliver platform-and-modules repositioning, with refreshed pricing framework Launch AI tier with published pricing packaging and pricing owned by Product, capabilities built by AI, sold by Commercial. Deliver consolidated product roadmap across multiple solutions Reach 25%+ AI tier attach rate on new deals Win-loss program operational across all $500K+ deals; quarterly synthesis driving roadmap decisions. #J-18808-Ljbffr DNV Germany Holding GmbH