Service Advisor (Main Shop)

Main Shop Service AdvisorJ.C. Lewis Motor CompanyStatesboro, GAPay: $1,200/week training pay; eventual transition to commission-based payDrive Your Career Forward with Georgia’s Oldest & Most Trusted DealershipJ.C. Lewis Motor Co. is proud to be Georgia’s oldest, continually owned and operated automobile dealership, serving Savannah and the surrounding communities since 1912. At our Statesboro location, we are seeking a Main Shop Service Advisor to join our team and serve as the primary point of contact for our service customers.In this customer-facing role, you will own the service experience from start to finish. From greeting customers in the drive lane to coordinating service and explaining recommendations, you will ensure each customer feels informed, respected, and confident in the care of their vehicle. This is a fast-paced, team-oriented position ideal for individuals who enjoy helping others, staying organized, and keeping things moving.We welcome candidates with backgrounds in customer service, retail, hospitality, or the restaurant industry who are ready to learn and grow.What You’ll DoServe as the first point of contact for customers in the service driveCoordinate and manage service appointments, walk-ins, and workflow to ensure efficient operationsCommunicate clearly with customers regarding vehicle status, recommended services, timelines, and next stepsWrite repair orders and explain the service process in a professional, customer-friendly mannerManage and distribute technician work efficiently to support productivity and timely serviceTake ownership of the customer experience by providing accurate, timely, and courteous supportWork closely with technicians and service leadership to deliver consistent, high-quality resultsWhat We’re Looking ForFriendly, professional, and customer-focused demeanorStrong verbal and written communication skillsAbility to manage multiple tasks in a fast-paced environmentSolid time management and organizational skillsProfessional appearance and demeanor in accordance with dealership standardsClean driving recordWillingness to submit to a pre-employment background checkMust be at least 19 years of ageWhat We Offer401(k) with company matchPaid time off and paid holidaysMedical, dental, and vision insuranceLife insurance and AD&DShort- and long-term disabilityEmployee Assistance ProgramA supportive, team-focused work environment with opportunities to grow