Branch Manager

Branch Manager Cincinnati, OH | Full-Time | On-Site | Reports to: President Job Summary Stone Center, a family- and veteran-owned leader in natural stone supply and fabrication for more than 70 years, is hiring an experienced Branch Manager to lead our Cincinnati, OH branch. This is a hands-on operations management and team leadership role covering P&L performance, sales, production, inventory, safety, and customer experience for the branch. You'll partner with the VP of Sales and VP of Operations, who set company-wide strategy and standards, while you own execution and results at the branch level. Key Responsibilities Team Leadership & People Management Lead daily huddles and hold employees accountable for performance, attendance, safety, and professionalism Coach, develop, and mentor branch staff; partner with HR on hiring, onboarding, and performance management Build a strong branch culture grounded in company core values Recognize outstanding performance, address concerns promptly, and develop future leaders Operations Management Coordinate daily activity across sales, fabrication, warehouse/yard, and administration Ensure orders are completed accurately and on time; maintain inventory accuracy Champion workplace safety and maintain branch cleanliness and appearance Lead continuous improvement initiatives to increase operational efficiency Customer Experience & Sales Support Resolve customer concerns quickly and professionally Build and maintain relationships with key customers Partner with the sales team to exceed customer expectations and support revenue growth Requirements Required Qualifications 7+ years of progressive leadership or branch/operations management experience Proven track record of holding teams accountable and increasing operational efficiency and profitability Strong communication, organization, and problem-solving skills Ability to lead in a fast-paced, production-oriented environment Preferred Qualifications Background in manufacturing, fabrication, construction materials, building products, or industrial distribution Experience leading multiple departments (sales, production, warehouse) and improving operational processes How Success Is Measured Financial: branch revenue, gross margin Operations: on-time delivery, inventory accuracy, quality and rework, safety Customer: customer satisfaction People: employee retention, training completion, team accountability Compensation & Benefits Base Salary: $75,000 – $85,000 per year, commensurate with experience Performance Bonus: annual bonus tied to revenue, margin, safety, and on-time delivery Benefits: health insurance (60% employer-paid), 401(k) with up to 4% match, dental and vision, voluntary life insurance, paid time off and paid holidays #J-18808-Ljbffr Stone Center