Medical Office Front Desk Lead Heart & Vascular Specialists Clinic Full-Time, Days

Medical Office Front Desk Lead Heart & Vascular Specialists Clinic Full-Time, Days

Bring your passion to Texas Health so we are Better + Together Work location: 8230 Walnut Hill Lane, Bldg. 3, Suite 220, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Travel: 25% to surrounding clinics as needed (mileage reimbursement provided) Heart & Vascular Specialists Clinic Highlights: Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls Compassion and empathy to our patients and the Team Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Qualifications

Here's What You Need High School Diploma or Equivalent (required) Four years of Billing Experience in a Healthcare Organization (required) Four years of Office Experience (required) Bilingual in English and Spanish or Korean (preferred) Ability to perform multiple tasks in one setting Demonstrates good understanding of health insurance and medical costs, including coding Strong customer skills Good communication skills Proficient computer skills Excellent organizational skills Strong work ethic and a high level of professionalism Team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

Delivers care to patients utilizing the Medical Office Front Desk Lead Process Acts as a team lead to schedule work and ensure timely and accurate billing activities. Coordinates with clinical staff to obtain charge information for all patients. Codes procedures performed and diagnosis on charge. Acts as a resource for Practice Managers and Physicians with denials and coding questions. Coordinates copies of medical documentation with physician charges to support billing to third-party payers. Resolves complex patient billing inquiries and problems. Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments. Completes payment and benefit verification on all patients in accordance with practice policies. Coordinates scheduling with that of the practitioner's schedules to ensure proper coverage of patient appointments and out-of-office calls. Works with Practice Manager to facilitate training of new hires and other training initiatives. Performs other duties as assigned.