Server

Server Position At Shore Lodge Whitetail ClubShore Lodge Whitetail Club is the premier resort and private community in the Pacific Northwest. The allure of this hidden gem in McCall, Idaho stems from the natural luxuries of the area, which are at once action-packed and serene. Seasons here present their own prospects for adventure and relaxation. We invite you to experience a career opportunity on the edge of the wild.Our servers possess an infectious enthusiasm for the culinary world, wine and spirits, they provide exceptional service to our guests during their dining experience with us by possessing a thorough understanding of Forbes 4 Star service level expectations and executing them.What You Get To Do:Greet guests and present specials, share your enthusiasm for the culinary world, wine and spiritsTake orders and deliver food and beverage accurately and timely, consistently checking for qualityUp-sell Food and Beverage options by making well informed and eloquent suggestions.Check in on patrons to be sure their meals are exceeding expectations and take action to correct any issuesCalculate chit (tickets or orders printed from the point-of-sale system) accurately, complete payment processing for orders, including delivery of the check and verifying payment method.Diplomatically communicate with all serving and back of house teams, acting as a teamAssist with opening and closing procedures.Clean service areas, restock service stations, complete side work such as rolling silverware, making accoutrements for dishes, refilling and labeling condiments, prepping garnishes, polishing glassware, napkin inventory, organizing, re-stocking and prepping for next shift as well as assisting other team members as needed.Support and participate in other duties as determined necessary by F&B ManagementRequirements:6 months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club preferred.Able to communicate effectively with and receive information from guests and team membersAbility to multi-task while being highly organized, detail orientedExcellent customer service skillsMust be able to correctly take a guest's order, enter it into the POS system, and correctly tender itAble to carry 25 lbs on a large oval tray; lifting supplies or equipment of thirty (30) pounds or moreFunctional knowledge of food techniques for preparationFunctional wine and cocktail knowledge with basic preparation techniquesKnow the Shore Lodge's historyKnow McCall and the surrounding area well enough to help familiarize out of town guests with our local offerings