Volvo Service Advisor

Job Description

Job Description

We are seeking professionals to work with our service customers to provide a high level of customer service.

Job Requirements:

• Hold a valid driver’s license.
• Our facilities are DRUG FREE, must be able to pass a 9-panel drug screen (does not test for THC).
• Team-oriented, flexible, and focused on maintaining a high level of customer service.
• Must follow all company policies and procedures and immediately report all accidents to executive management.
• Maintains professional appearance and neat work area.

Key Functions:

• Greet customers.
• Create work orders.
• Assist customers with questions on vehicle operation and maintenance requirements.
• Order parts.
• Correspond with customers and our Auto Techs during repairs to ensure we continue to meet expectations.
• Review the final invoice and work overview at the time of payment.
• Maintain customer records according to industry safety standards.

Benefits:

• Paid training.
• Medical, Dental, and Vision: Available after 60 days.
• Hourly Rate Plus Commissions are earned right away, there no need to wait for your trial period to complete!
• Commission Plan: Based on Individual Advisors.
• Opportunities for continued personal and professional growth.
• Insurance: medical, dental, vision, life.
• Optional disability coverage.
• 401k plan.
• Paid Holidays.
• PTO.

We are an equal opportunity employer and value diversity inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.