Quality Assurance Engineer I

Job Description Location : South Deerfield, MA Company : Pelican Products At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission‑essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission. At Pelican, your work has a real‑world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. What You'll Do Assist in developing and improving quality assurance programs, procedures, and controls aligned with ISO 9001 standards. Design and implement quality control processes using statistical and lean manufacturing techniques. Analyze quality data and drive corrective and preventive actions. Support development and execution of quality plans, especially for new product development and complex assemblies. Collaborate with engineering, production, and cross‑functional teams to improve processes and procedures. Interface with customers and vendors to resolve quality issues. Develop and perform laboratory testing and validation procedures. Create and maintain ISO documentation and report quality metrics to leadership. Design simple fixtures, tools, or process controls to improve production quality. Plan and perform internal and external audits to ensure compliance and drive improvement. Support calibration systems and ensure compliance with standards. Operate equipment to evaluate product and process performance, collect data, and analyze results. Provide guidance and support to QA technicians and inspectors. Promote a culture of problem‑solving, accountability, and continuous improvement. Follow company policies, procedures, and safety guidelines. Perform additional duties as assigned. What We’re Looking For Education: Bachelor’s degree in Quality, Mechanical, Industrial Engineering, or related field required. Basic knowledge of quality systems, risk management, and process control. Understanding of continuous improvement and lean manufacturing principles. Strong analytical and problem‑solving skills. Ability to interpret data and support decision‑making. Strong communication skills and ability to work cross‑functionally. Ability to manage multiple projects in a fast‑paced environment. Attention to detail and commitment to quality standards. 1–3 years of related experience is a plus. Experience supporting new product development is a plus. What’s In It For You Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities 401k plan – with immediate match Great Benefits – several options including Pet insurance for our animal lovers Health Savings Account Contribution Wellness Discount Program Global Mental Wellness Program Quarterly Employee Celebration Days Service Recognition Program Employee referral program Employee discount program on Pelican Products and gear Beautiful New England location Onsite Gym ITAR Compliance Notice This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR §120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States. Compensation & Benefits Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company‑paid life and disability plans, and matching 401k to eligible employees. Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr