Assistant Store Manager

The Assistant Shop Manager will support the Store Manager in all aspects of store operations to ensure best practices from each store team member in providing excellent products, superior customer service and a clean, safe and welcoming environment for staff and patrons. The Assistant Store Manager must have strong leadership, organizational and communication skills and be a creative problem-solver. This position requires at least 4 bar shifts per week. Status: Full Time StoreOperations Assist in sending weekly report to Roast Works. Assist in monitoringinventory,ensuresfreshness,andplacesnecessarysupplyordersinatimelymanner. Assists in creating and maintaining bar schedule, including time off requests and coverage. Ensuresproperdrawerflipping,backupcash,runsdepositandreportsnumbersaccurately. Collaboratestoensurethatallcateringordersarefilledaccurately. Assists in resolvingcustomerconflicts,facilityissues,equipmentchallenges,etc. Assists in examining storefinancials and implementingstrategiestoimprovesalesorlaborpercentagesasneeded. Contributestothecompletionofstoremaintenance/upgradeprojects. Adjustsandsubmitspayrollhours,monitorsfulltimerequirementsandovertime. TeamManagement Assists in conductinginterviews,hiring,andcontributestoonboardingprocessfornewbaristas. Holdsmonthly1v1meetingwitheachstaffmember,compilesnotesandfollowsupaccordingly as assigned by the Store Manager. Thoughtfullycompilesandpresentsperformancereviews,referencespayscaleaccurately as assigned by the Store Manager. Assists Store Manager in planning and leading staff meetings. Utilizesandfilesallhumanresourcepaperworkcorrectly. Givesfeedbackregularlyandencouragesteammemberstosetgoals. Assists in trainingnewandcurrentstaff,delegatingtoshareworkloadeffectively. Serves as emergency contact for bar staff when the Store Manager is unavailable. Ensures compliance with all JVG policies. Ensure best practices and maintain high quality standards in product preparation. Deliver excellent customer service and require the same from all staff members. Attendsand contributes toretail operations meetings. Brainstormsandtestsnewideas,communicateseffectivelywithteammembers. Sharesfeedbackandcontributestocontinuousimprovementofretailstructuresandresources. Completesadditionalprojectsasassigned. Collaborates with stake holders in store to ensure the store operations run smoothly. MINIMUMREQUIREMENTS Superiorteamworkandcollaborationskills. Passionforservingothersandleadingateaminafast-pacedenvironment. Abilitytocommunicateeffectivelywithawidevarietyofstakeholders. Passionforlearning;abilitytoefficientlyapplynewskillsandsystems. Abilitytoofferandacceptfeedback,inspireothers,anddelegateeffectively. Abilitytoworkindependentlyandmanagemultipleprojects/prioritiessimultaneously. Atleastoneyearofmanagementorleadershipexperience. Atleastoneyearofbaristaexperience. Reliabletransportationandavaliddriver’slicense. Abilitytoworkweekendsandon-call. Criminal background check as required by JVG’s institutional partners. PHYSICALDEMAND Prolonged,frequentingestionofcoffee,tea,andothercaffeinatedbeverages. Prolongedperiodsofconstantrepetitivemotionwithhandsandwrists. Prolongedperiodsoftimeonfoot,squatting,kneeling,andbending. #J-18808-Ljbffr Joe Van Gogh Inc