Admissions Representative

Job Summary Responsible for the introduction to an exceptional patient experience through excellent customer service. Arrange for timely, efficient, and orderly registration of all patients presenting to the hospital. Interview patient or representative to ensure accurate collection of patient information, including insurance details. Educate all patients on appropriate hospital policies, procedures and patient rights. Schedule: Monday - Friday 5:15am-1:45pm Essential Job Responsibilities Engages patients throughout the interaction to create a welcoming and confident patient experience. Confidentially collects patient demographic and insurance information accurately and documents into computer systems. Accurately completes all registration forms and ensures patient understanding of conditions of admission. Effectively communicates and educates patients on their rights and responsibilities and available access through the patient portal. Coordinates all hospital admission types: inpatient, outpatient, emergency and pre-admits. Maintains departmental expectations for POS collections, accuracy, wait times and other customer service measures. Comply with laws and regulations in maintaining patient information and confidentiality. Assumes other duties deemed necessary for exceptional patient interactions and customer service. Regular and reliable attendance is an essential function of this position. Job Qualifications Preferred: 1 year prior related work experience Benefits Tuition reimbursement to support continuing education Professional development and recognition Excellent benefits Our Cultural Beliefs People First Integrity Matters Better Together At LMH Health, we value inclusion and diversity. Equal Opportunity Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Company Culture Find a career you will love. At LMH Health, great care begins with great people. That’s why we hire people driven by excellence, energized by community, and inspired to make a difference — just like you. #J-18808-Ljbffr 100 Lawrence Memorial Hospital