Deadwood Travelodge Front Desk Night Auditor/Gift Shop Cashier

Night Auditor & Hotel Guest Services Representative

Are you friendly, dependable, and comfortable working independently overnight? Travelodge by Wyndham at First Gold Gaming Resort is looking for a motivated and customer-focused Night Auditor & Guest Services Representative to join our team in Deadwood, South Dakota. This position plays an important role in creating a welcoming guest experience while ensuring nightly hotel operations and financial transactions are completed accurately. If you enjoy working with people, staying organized, and being part of a fun hospitality environment, we would love to hear from you!

What You'll Do

• Welcome guests with friendly and professional customer service
• Check hotel guests in and out efficiently
• Process guest payments and handle cash and credit card transactions
• Accurately enter and manage hotel reservations
• Balance and verify daily hotel transactions and shift reports
• Reconcile nightly credit card transactions
• Post charges, payments, and credits to guest accounts
• Complete nightly audit reports and ensure all transactions balance correctly
• Provide guests with local area, tourism, and special event information
• Assist with gift shop sales, stocking, and cleanliness
• Communicate effectively with housekeeping, maintenance, and hotel leadership to support smooth hotel operations
• Maintain a clean, organized, and professional front desk area

What We're Looking For

Friendly, positive attitude with strong customer service skills Ability to work independently and stay organized overnight Comfortable using computers and hotel reservation systems Strong communication and problem-solving skills Reliable, professional, and detail-oriented Previous hotel front desk, night audit, cashier, or customer service experience preferred, but we are willing to train the right candidate

Requirements

High school diploma or equivalent preferred Must be at least 21 years of age Must be able to stand and perform front desk duties throughout scheduled shifts Must maintain a neat and professional appearance Must be eligible to obtain a South Dakota Gaming License

Why Join Our Team?

Competitive starting pay Fun and fast-paced hospitality environment Opportunity to meet visitors from around the country Supportive team atmosphere Employee discounts and perks Join the team at Travelodge by Wyndham Deadwood and help create memorable experiences for our guests every day!