Technical Support Analyst: Customer-Focused Troubleshooter
Socket.dev
ECRS is seeking a Technical Support Analyst in Boone, NC to troubleshoot and resolve a broad range of application issues for customers using remote support and ticket documentation. You will collaborate with team leads, development, QA, and sales to ensure superior product and support delivery. This role requires after-hour on-call shifts and a strong focus on customer service and professional conduct. #J-18808-Ljbffr Socket.dev
Vacancy posted 1 day ago
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