Technical Project Manager

SUMMARY The Technical Project Manager leads technical implementation projects for Avetta’s customers, with a primary focus on Single Sign-On (SSO) configuration and API-based integrations. This role coordinates internal and external resources to drive projects from requirements through go-live, serving as the technical subject matter expert for the Implementation Team and as a trusted advisor to customers navigating complex technical setup. Candidates located within commuting distance of Avetta’s offices inLehi, Utah; Dallas, Texas; or Houston, Texas are strongly preferred, as this role follows a hybrid work schedule of three days in the office and two days working remotely each week. Exceptional candidates who do not live within commuting distance of one of these office locations may be considered for a fully remote arrangement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Project Delivery Own end-to-end delivery of customer technical implementation projects, with an emphasis on SSO configuration (SAML, OIDC) and API-based/custom integrations Manage project scope, timeline, and change control to ensure on-time, on-budget delivery Gather and document client requirements; recommend solutions aligned with best practices and industry standards Provide regular project status updates and reporting toproject management and/or Technical Projectleadership Technical Advisory Serve as the subject matter expert on customer-facing technical solutions, particularly SSO and API integrations Act as a trusted advisor to customers, guiding them through technical decisions and key considerations during implementation Provide technical guidance and escalation support to the global Implementation Team Cross-Functional Collaboration Communicate effectively across the organization, interfacing with stakeholders atmultiplelevels of management Collaborate effectively in a matrixed environment across Engineering, Product,Implementationand Customer Success Support and help execute teamprocess standardization and continuous improvementinitiatives Identifyopportunities toleverageAI tools to improve delivery speed, quality, and internal processes Travel – up to 10% of travel required. IDEAL EXPERIENCE, EDUCATION & TRAINING: 3–5 years of experience in a client-facing technical implementation or project management role Bachelor’s degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent practical experience Hands-on experience with Single Sign-On technologies (SAML, OIDC, or similar) Experience with API-based integration and custom integration work Experience with ticketing/collaboration systems such as Jira and Confluence Strong understanding of SaaS delivery models and client management best practices Excellent written and verbal communication skills Salesforce experience or certification Experience with analytics and reporting tools Familiarity with localization considerations for global implementations Topical understanding of the Health & Safety regulatory environment We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

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