Patient Recruitment Manager

Overview Renstar Medical Research is seeking a driven and disciplined Recruitment Manager to lead patient recruitment operations and deliver consistent, high-quality enrollment across a portfolio of clinical trials. This is a hands‑on leadership role that combines direct patient engagement, team coaching, marketing oversight, and data‑driven performance management. The ideal candidate thrives on ownership, develops others, and applies structured thinking to a fast‑moving, multi‑study environment. Key Responsibilities Recruitment Operations Own and manage recruitment activities for all active trials, ensuring enrollment volume, protocol compliance, and visit readiness are maintained. Conduct direct patient recruitment via phone, text, and email—explaining study opportunities, screening for eligibility, and guiding patients from initial contact through enrollment. Accurately document all recruitment activity in the CTMS, including patient traits, demographics, medications, and source of referral. Schedule appointments and coordinate participant handoffs to clinical teams. Update sponsor/CRO recruitment campaign portals on a timely basis. Team Leadership & Development Lead and coach a team of Patient Recruitment Specialists, fostering a culture of personal accountability, follow‑through, and continuous improvement. Establish workloads and individual goals for direct reports; conduct regular performance reviews and provide periodic feedback. Assign and oversee team members' ownership of sponsor tracking portals, ensuring each is kept current and accurate. Interview, hire, and train new staff to build and sustain a high‑performing recruitment team. Reporting & Analytics Track and report recruitment KPIs weekly at recruiter, protocol, and indication levels. Develop automated reports for daily, weekly, and monthly distribution to site directors and leadership. Monitor and report on campaign effectiveness including cost‑per‑randomization, screen fail rates, and yield by recruitment source. Use data insights to make ongoing recommendations for enrollment optimization. Prepare and lead recurring recruitment meetings—building agendas, capturing minutes, and distributing action items to keep the team aligned and accountable. Distributing summaries to leadership as required. Marketing & Campaign Management Develop and execute per‑protocol advertising campaigns, independently and in collaboration with outside vendors, aligning messaging, channels, and timing to study goals. Own the patient recruitment advertising budget—allocating spend across protocols and channels, monitoring cost‑per‑enrollment, and reallocating to maximize return on investment. Collaborate with internal marketing staff and outside agencies to ensure effective, compliant recruitment initiatives. Secure IRB/ethics committee approval for all patient‑facing recruitment and advertising materials prior to use, ensuring compliant messaging across every channel. Build and maintain a social media content calendar, producing ongoing content to keep patient communities engaged and sustain a steady recruitment pipeline. Keep study‑specific and site web pages current—updating trial listings, landing pages, and calls‑to‑action to drive patient inquiries and support active campaigns. Stay current on digital marketing trends and opportunities relevant to clinical trial recruitment. Compliance & Quality Conduct all activities in accordance with Good Clinical Practices (GCP), protocol requirements, and applicable regulatory standards. Maintain compliance with OSHA guidelines, human subject protection requirements, and state and local regulations. Requirements Education Bachelor's degree is preferred, ideally in a health‑related field. Equivalent experience will be considered. Experience Prior experience in a clinical research environment is strongly preferred. Background digital and print marketing; web‑based marketing /social media experience a plus. Knowledge & Skills Proficiency with CRM platforms, particularly HubSpot and Salesforce; familiarity with CTMS platforms, particularly CRio. Working knowledge of clinical trial processes, disease states, and GCP principles. Strong project management, communication, and interpersonal skills. Proficiency with MS Office (Word, Excel, Outlook, Teams). #J-18808-Ljbffr