General Manager

Description: Position Overview The General Manager (GM) of Buck ’54 Bar & Grill is responsible for the overall leadership, operations, and performance of the restaurant and bar. This role oversees day-to-day operations while setting the tone for hospitality, culture, and execution. The GM will work closely with Buck Hill leadership and the Event Director to plan and execute on-site events, seasonal programming, and high-volume service periods tied to the ski hill and year-round activities. This is a hands-on leadership role that requires strong operational discipline, people leadership, and the ability to balance consistency with creativity in a fast-paced environment. Key Responsibilities Operations & Guest Experience - Lead all daily restaurant and bar operations to ensure exceptional guest experience, efficiency, and consistency - Maintain high standards for service, cleanliness, safety, and brand presentation - Actively manage the floor during peak periods, events, and high-volume service - Ensure compliance with all health, safety, liquor, and labor regulations Leadership & Team Development - Recruit, hire, train, and retain front-of-house and back-of-house leadership and staff - Build a positive, accountable, and guest-focused team culture - Set clear expectations and provide coaching, feedback, and performance management - Schedule and manage labor effectively based on volume, seasonality, and events Financial & Administrative Management - Manage labor targets and control costs (food, beverage, and operational expenses) - Monitor sales performance and identify opportunities to improve profitability - Oversee inventory management, ordering, and vendor relationships Menu Development & Beverage Program - Lead seasonal menu development in collaboration with hill leadership and ownership - Ensure menus align with brand, seasonality, operational execution, and guest expectations - Oversee beverage offerings, pricing, and promotions to drive sales and guest engagement - Ensure recipes, standards, and execution are consistent across service periods Events & Programming - Work closely with the Event Director to plan, staff, and execute private events, concerts, themed nights, and special programming - Support event logistics including staffing plans, menu execution, bar service, and guest flow - Ensure events align with Buck ’54 service standards while supporting larger Buck Hill initiatives Collaboration & Communication - Serve as a key liaison between Buck ’54, Buck Hill leadership, and the Event Director - Communicate clearly with ownership regarding operations, staffing, challenges, and opportunities - Foster strong cross-department collaboration Requirements: Qualifications - 3–5 years of restaurant or bar management experience (General Manager or Assistant GM preferred) - Strong leadership and team-building skills - Experience managing high-volume service and event-driven operations - Solid understanding of food & beverage operations, labor management, and cost controls - Ability to thrive in a fast-paced environment with changing demands - Strong organizational, communication, and problem-solving skills - Experience with Toast POS systems and scheduling tools - Flexible availability, including nights, weekends, and holidays Benefits - Competitive pay. - Best in class benefits package. Buck Hill pays 100% of premiums for medical, dental, vision, and short- and long-term disability insurance - Free Buck Hill Season Passes for you and your immediate family - 20% off regular-priced merchandise in the Ski Shop - Complimentary private ski lesson for personal use while off duty. PI265630420b1b-25448-39458856aa415a4b-8b21-40fc-a65c-70d2b25ca29a