Centralized Patient Scheduler (CSR)
Pacer Group
Job Opportunity
Job Title: Centralized Patient Scheduler (CSR)
Location: Costa Mesa, CA 92626
Duration: 6 Months (Temp to Hire)
Working Schedule: Monday through Friday || 8:30 AM - 5:05 PM
Position Overview:
- The Customer Service Specialist serves our patients, members, and providers.
- Responsible for answering phone calls and scheduling patient appointments.
- Triages phone calls as necessary.
- May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
- With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
Qualifications:
- 1 - 3 years of customer service experience.
- Must have 2+ years direct radiology diagnostic testing scheduling experience e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.
- Health insurance verification knowledge
- Preferred: Epic EMR experience.
Vacancy posted 4 hours ago
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