Transportation Assistant
US Department of Veterans Affairs
Transportation Assistant
The duties of the position may include but are not limited to:
- Coordinates patient travel requests, ensuring compliance with VA travel policies, eligibility requirements, and authorizations.
- Reviews and verifies travel claims, mileage reimbursements, and special transportation arrangements for accuracy and completeness.
- Schedules and arranges transportation services, including specialized transport, common carrier arrangements, and vendor-provided travel.
- Researches and interprets VA, federal, and local travel regulations to provide guidance to Veterans, staff, and vendors.
- Enters, updates, and tracks transportation data in automated systems (e.g., travel modules, reimbursement systems).
- Communicates with Veterans, caregivers, clinical staff, transportation providers, and administrative personnel to coordinate travel needs and resolve issues.
- Maintains records, files, and documentation for audits, program reviews, and quality assurance activities.
- Identifies discrepancies or potential fraud in travel claims and escalates issues according to policy.
- Provides customer service by explaining travel benefits, entitlements, procedures, and required documentation.
- Assists in monitoring travel program expenditures and preparing basic reports related to transportation operations
Work Schedule: Monday - Friday, 8:00am to 4:30pm
This is not a virtual position.
PD99780S
Not Authorized
Not Approved
US Department of Veterans AffairsVacancy posted 5 days ago
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