TELECOMMUNICATIONS SPECIALIST
US Navy
Senior Information Technology Specialist (Customer Support)
You will serve as a Senior Information Technology Specialist (Customer Support) and a technical expert in a mobile device and telecommunications-related equipment team.
You will manage the deployment, configuration, and maintenance of mobile devices within the agency ensuring compliance with security protocols and policies.
You will manage and administer software updates and patch management for mobile devices.
You will perform research, evaluations, and provide feedback on problematic trends and patterns in customer support requirements.
You will open, monitor status, and close trouble tickets. Adds pertinent information into the trouble ticket database to include all steps leading to resolution.
Vacancy posted 4 days ago
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