Global Trade Analyst, Remote East Coast North America

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being—on and off the job. Connect with a career that matters.

Global Trade Analyst

Overview:

The Global Trade Analyst supports compliance related to the import and export of goods and services across international borders, with a focus on product evaluation to determine export control status, including Export Control Classification Numbers (ECCNs), and applicable export licensing requirements. The role provides tariff and ECCN classification support and assists with the preparation and submission of export license and Commodity Classification Automated Tracking System (CCATS) applications. This position requires a good understanding of global trade regulations, customs compliance, and international trade agreements to support compliant, ethical, and timely global trade activities.

Key Responsibilities:

• Support product evaluations by reviewing technical information to determine export control status (ECCN) and provide tariff and ECCN classification support, including maintaining classification data in Ciena’s Global Trade Management system
• Support export licensing determinations based on product classification, destination, end user, and end use, and work with internal stakeholders to identify required authorizations or licenses for international shipments
• Support the preparation and submission of export license and CCATS applications, including gathering technical documentation and coordinating with internal stakeholders, government agencies, and service providers
• Ensure compliance to global trade policies and procedures with all applicable laws and regulations in various jurisdictions globally
• Monitor and analyze changes in global trade regulations and advise management on the potential impact on the company's operations and systems
• Generate periodic reports for various jurisdictions
• Provide guidance and support to internal teams on global trade issues, including trade agreements, sanctions, and embargoes
• Maintain relationships with government agencies, and other external partners to ensure smooth and efficient global trade operations
• Conduct daily reviews and assess risk related to Ciena’s global trade activities to identify potential areas of non-compliance and implement corrective actions as necessary
• Lead special projects related to global trade, such as the implementation of new trade agreements or the development of new import/export programs
• Document and report findings
• Conduct training sessions for employees on global trade compliance and best practices

Qualifications:

• Bachelor's degree in international business, supply chain management, or a related field
• 3+ years of experience in global trade compliance or a related field with heavy focus on export compliance
• In-depth knowledge of global trade regulations, including customs laws, trade agreements, and sanctions
• Strong analytical and problem-solving skills, with the ability to navigate complex legal and regulatory environments
• Excellent communication skills, with the ability to effectively communicate complex trade concepts to both internal and external stakeholders
• Practical experience working with customs brokers, freight forwarders, and other external partners
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office and other trade-related software applications (i.e., Oracle GTM)
• Professional certifications in global trade compliance, such as Certified Customs Specialist (CCS) or Certified Export Specialist (CES), or Brokerage License are preferred

Personal Attributes:

• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Ability to work under pressure and meet tight deadlines
• Strong interpersonal skills, with the ability to build relationships with internal and external stakeholders
• Ability to think strategically and proactively identify potential issues and solutions
• Commitment to ethical and compliant business practices
• Self-starter, able to work with minimal supervision
• Flexibility to travel to support business activities

The Global Trade Analyst plays a critical role in ensuring that the company's global trade activities are conducted in a compliant and ethical manner. The successful candidate will have a good understanding of global trade regulations and the ability to navigate regulatory environments. They will also have strong communication, analytical, and organization skills, as well as a commitment to ethical and compliant business practices.

Salary Range:
The salary range for this position is:
In Canada, $60,100.00 - $95,900.00 CAD
In USA, $64,300.00 - $102,700.00 USD

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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.