IVR & Telephony Engineer (CCaaS & Security)
ITCON Services
A leading technology solutions provider is seeking a Mid-Level IVR / Telephony Engineer in Nashville, TN. In this role, you will manage the CCaaS environment, ensuring seamless call routing for critical law enforcement operations. Key responsibilities include designing IVR menus, administering voice security, and providing technical support for telecom systems. Candidates should be U.S. Citizens with 3-5 years of experience in telecommunications and expertise in Genesys platforms. This position is essential to maintaining operational integrity in a 24/7 call center environment. #J-18808-Ljbffr ITCON Services
Vacancy posted 4 days ago
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