Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Specialist I

GE Healthcare

Job Description Position: Technical Support Specialist I. Responsibilities include providing technical assistance to external client base for one main API Healthcare software solution. Plays key role in call center diagnosing, troubleshooting, and resolving application questions and issues, educating clients on functions and features, and escalating problems as needed. Provide assistance via phone, e-mail, and client portal for main API Healthcare software or devices. Perform remote dial-in support to clients as needed. Diagnose, troubleshoot, and resolve application/device questions and potential issues. Educate clients on functions and features to increase self-sufficiency. Escalate potential problems to next-tier, leadership, etc. Document all correspondence and activities related to tickets in client tracking software. Seek continuous solution knowledge and industry knowledge. Share constructive feedback and ideas to improve department or API Healthcare. Meet or exceed individual, department, and corporate goals and imperatives. Perform other duties and projects as assigned. Qualifications Associate degree or higher preferred, or two years related experience and/or training, or equivalent combination of education and experience. Completion of required training on all supported platforms of one API Healthcare solution (Time & Attendance, Staffing & Scheduling, Human Resources & Payroll) or equivalent industry experience. Basic to advanced working knowledge of one main solution (Time & Attendance, Staffing & Scheduling, or Human Resources & Payroll) or equivalent industry experience. Strong PC and web-based software skills, including MS Office and Windows operating systems. Ability to create and update basic T‑SQL scripts. Basic to intermediate knowledge of all SQL platforms, including replication. Basic to intermediate knowledge of database structure. Basic to intermediate knowledge of troubleshooting tools. High aptitude for learning complex hardware/software solutions. Works effectively independently and as part of a team. Ability to explain technical concepts to non-technical users. Strong and creative troubleshooting, problem solving, and analytical skills. Ability to prioritize, multi‑task, and thrive in a fast‑paced environment and adapt to changing priorities. Exceptional verbal and written communication skills. Strong interpersonal skills working with a professional client base. Excellent organizational skills with attention to detail. Set strong examples of ethics, knowledge, and drive in the environment. Ability to understand API Healthcare’s culture. Additional Information All information will be kept confidential according to EEO guidelines. GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. #J-18808-Ljbffr GE Healthcare

Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist I in Lake, WI vacancy
  •  ...a Programming Analyst to help drive technology solutions that support our manufacturing operations. This position develops and maintains...  ...business leaders across the organization Solve challenging technical problems while continuously expanding your skills Be part of a... 
    Suggested

    Ace Precision Inc

    Lake, WI
    19 hours ago
  •  ...Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating...  ...and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist... 
    Suggested
    Apprenticeship
    Worldwide
    Shift work

    US Navy

    Park Falls, WI
    4 days ago
  • We’re Hiring: Facilities Support Specialist Are you hands‑on, detail‑oriented, and passionate about delivering great service? Join our team and help keep our workplace running smoothly! What You’ll Do: Set up conference rooms (tables, chairs, A/V) for meetings and events... 
    Suggested
    Work at office
    Flexible hours

    Ricoh

    Lake, WI
    1 day ago
  •  ...Associate, Facilities Services Responsible for assisting in the daily management of assigned facility. The Corporate Facility Services Specialist will perform weekly inspections of building, minor maintenance, move furniture and boxes, conference room presentation set ups.... 
    Suggested
    Work at office
    Relocation
    Flexible hours

    Ricoh USA, Inc.

    Lake, WI
    2 days ago
  •  ...Texas, CROSSMARK is a privately owned corporation. Equal Opportunity Employer Job Description CROSSMARK is in search of Event Specialists in your area! As an Event Specialist, your responsibilities would include practicing suggestive selling to drive sales for a particular... 
    Suggested
    Weekly pay
    Extra income
    Permanent employment
    Part time
    Worldwide
    Flexible hours
    Shift work
    Weekend work

    CROSSMARK

    Lake, WI
    4 days ago
  • The Orientation & Mobility (O&M) Specialist will travel throughout a wide geographic area offering Orientation and Mobility instruction...  ...implementation of the individualized rehabilitation services to clients to support their goals to remain independent in their home and daily... 
    Temporary work
    Shift work

    Bosma Enterprises

    Lake, WI
    4 days ago
  •  ...your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you’ll support patient intake, scheduling, and accurate claims—while serving as a key point of contact for clinic operations. This position... 
    Work at office

    ATI Health

    Lake, WI
    3 days ago
  • $75k

     ...more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income. Ongoing Support & Resources Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office... 
    Flexible hours
    Night shift

    Platinum Supplemental Insurance

    Lake, WI
    4 days ago
  • $24 - $35 per hour

     ...you’re always equipped for the job. \n Comprehensive Benefits – Health, dental, vision, retirement plans, and paid time off to support your well-being. \n Competitive Pay & Shift Differentials – Earn what you're worth with opportunities for additional pay. \n... 
    Monday to Friday
    Shift work

    Ashley Distribution Services, Ltd.

    Lake, WI
    25 days ago
  • Overview Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests ...
    Full time
    Night shift
    Weekend work
    Afternoon shift

    Victra - Verizon Authorized Retailer

    Lake, WI
    2 days ago
  • Job Description As a Cannon Crewmember in the Army National Guard, you join a team that ensures the U.S. maintains its battlefield superiority. You’ll deliver decisive blows to the enemy using howitzers and learn how to use high-tech cannon artillery weapons systems, plus...
    Part time
    Weekend work

    DC Army National Guard

    Lake, WI
    2 days ago
  • $40k - $64k

    Sales Consultant We are seeking Sales Consultants who deliver world‑class service to every guest. From executing the sales process to sharing product knowledge, you will connect our guests to what matters most. You will be the face of Victra. We offer uncapped earning potential...
    Base plus commission
    Hourly pay
    Local area
    Night shift
    Weekend work
    Afternoon shift

    Victra

    Lake, WI
    19 hours ago
  •  ...can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our... 
    Daily paid
    Minimum wage
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours

    Bridgestone Americas, Inc.

    Lake, WI
    3 days ago
  •  ...interpretation of results. Responsibilities: Prepare samples, operate automated systems, perform advanced laboratory tests, and analyze data to support clinical diagnostics. Qualifications & Skills Bachelor’s degree in Medical Laboratory Technology or equivalent with required... 
    Internship
    Night shift

    The VIOS Clinic

    Lake, WI
    19 hours ago
  • $20 - $29.5 per hour

     ...products for durability, function, customer satisfaction and overall quality. The primary role of technicians at this level is to support the production, packaging, and warehouse operations. These technicians will be required to perform post clean-up inspections, sample... 
    Hourly pay
    Full time

    FabriFast LLC

    Lake, WI
    4 days ago
  • Victra - Verizon Authorized Retailer is looking for full-time Sales Consultants in the Town of Hartford, Wisconsin. As a consultant, you'll achieve monthly sales goals, provide exceptional customer service, and be an advocate for our guests. You will benefit from training...
    Full time

    Victra - Verizon Authorized Retailer

    Lake, WI
    2 days ago
  •  ...Oconomowoc, WI. Job Summary: The Plant Maintenance Technician supports safe, efficient, and continuous manufacturing operations in a...  ..., and installation Read and interpret blueprints, schematics, technical manuals, and work orders Use hand tools, power tools, meters,... 
    Temporary work
    For contractors
    Local area
    Flexible hours

    Central Processing

    Lake, WI
    2 days ago
  •  ...owners, building relationships and presenting Platinum’s supplemental insurance solutions. You’ll benefit from AI-driven training, a structured 10-step sales process, and back-office support that lets you focus on closing deals and growing your career. #J-18808-Ljbffr... 

    Platinum Supplemental Insurance

    Park Falls, WI
    2 days ago
  • $24 - $35 per hour

     ...so you’re always equipped for the job. Comprehensive Benefits – Health, dental, vision, retirement plans, and paid time off to support your well-being. Competitive Pay & Shift Differentials – Earn what you're worth with opportunities for additional pay. Growth... 
    Monday to Friday
    Shift work

    Ashley Distribution Services, Ltd.

    Lake, WI
    more than 2 months ago
  • $69k

     ...Flexible scheduling within a career-focused structure Advancement and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to learn and be coached through structured training... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Lake, WI
    2 days ago
  • $75k

     ...more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income. Ongoing Support & Resources Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and... 
    Remote job
    Flexible hours
    Night shift

    Platinum Supplemental Insurance, Inc.

    Lake, WI
    4 days ago
  • Job Description Job Description General Purpose To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery. Develop relationships with all Fire and...
    Full time
    Part time
    For contractors

    Dinges Fire Company

    Butternut, WI
    5 days ago
  • $40k - $64k

    Job Description Job Description Sales Consultant     Why Victra?   Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales...
    Base plus commission
    Hourly pay
    Part time
    Night shift
    Weekend work
    Afternoon shift

    Victra - Verizon Wireless Premium Retailer

    Park Falls, WI
    12 days ago
  •  ...place where your energy, your voice, and your contributions matter. If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength — we'd love to hear from you. Why Join ACC? At ACC, we... 
    Full time
    Temporary work
    Part time
    Work at office
    Immediate start
    Weekend work

    ACC Management Group Inc

    Park Falls, WI
    5 days ago
  • $40k - $64k

    Job Description Job Description Sales Consultant     Why Victra:   Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales...
    Base plus commission
    Hourly pay
    Full time
    Local area
    Night shift
    Weekend work
    Afternoon shift

    Victra - Verizon Wireless Premium Retailer

    Park Falls, WI
    13 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist I. Be the first to apply!