Program Assistant

Location: 1797 Coney Island Avenue, Brooklyn, NY 11230, United States JCCGCI’s Internship Placement Services (IPS) Program provides mandated internships for public assistance recipients in college or vocational training. The Program Assistant will provide administrative and office support for the Internship Placement Services program director and facility staff at five NYC sites (Brooklyn, Bronx, Manhattan, Queens, and Staten Island). Position Includes: Assist with the development and execution of IPS program activities, including: Compile and prepare bi‑weekly, annual, and monthly reports for field monitors and case managers Assist with meetings, take minutes, and direct incoming inquiries to appropriate IPS staff Develop and distribute program materials Update the IPS team calendar to reflect workshops, staff vacations, trainings, etc. Assist with developing internship placements with NYC’s nonprofit organizations As needed, assist with new‑start activities, assignment of interns, and new‑start closeout (participant change of status, rescheduling, failure to report, failure to comply) in accordance with HRA and JCCGCI procedures Update and submit requests for intern schedule changes Liaise between Senior Case Managers, Case Managers, and Field Monitors to track performance evaluations and provide statistical narrative reports upon request Travel between sites (Bronx, Manhattan, Brooklyn, Queens, and Staten Island) to support during new‑start, as needed Assist with developing a program manual and centralized data reporting template for all staff Provide data entry and time‑keeping support as needed Represent JCCGCI at approved meetings Qualifications: Bachelor’s degree in human services, social services or a related field, and 3+ years of experience in social services or the human services field in case management, constituent services, or a related area Highly organized and detail‑oriented management skills, solution‑oriented Bilingual in English and Spanish Proficiency in MS Office and other standard applications Ability to work quickly and accurately, and manage and meet deadlines Availability to travel 25% of the time Pay: $27.00 – $30.00 per hour On‑Site and Full‑Time, 35 hours per week Comprehensive benefits package and generous PTO package JCCGCI Inc. is an EOE. #J-18808-Ljbffr