Unit Coordinator

Unit Coordinator

Potomac Falls Health & Rehab - STERLING, VA 20164

Overview

Position Type Full Time

Description

Essential Functions:

• Exhibits effective communication.
• Demonstrates excellent customer service skills and relationship building with families and employees.
• Demonstrates understanding of the call bell system.
• Demonstrates understanding of how to handle a service concern from patient/family/co-worker/or vendor.
• Demonstrates understanding of use of proper telephone etiquette.
• Demonstrates ability to communicate via secure communication.
• Demonstrates knowledge of use and expectations for sending and receiving email notifications as appropriate and directed by DON.
• Verbalizes understanding of his/her role in Huddles and Staff Meetings.
• Demonstrates ability to submit a maintenance request.
• Demonstrates ability to understand and process all matters in EHR.
• Verbalizes understanding of storage and inventory of medical and office supplies; assisting Supply Coordinator to maintain unit inventory.
• Verbalizes understanding of medical supply charge system.
• Demonstrates proper infection prevention and control procedures.
• Attends required meeting.
• Demonstrates basic knowledge of fire and safety program.
• Demonstrates ability to schedule appointments and transportation for patients.
• Demonstrates ability to operate required equipment.
• Must complete all Relias training before annual review can be completed.

Qualifications

Qualifications:

• High School Diploma or equivalent.
• CNA or Medical Assistant Certification preferred.
• Knowledge of medical terminology.
• Experience with computers.
• Excellent Customer Services Skills.
• Strong interpersonal and communication skills; both written and verbal.
• Experience using Microsoft office programs (Word, Excel, Adobe and PowerPoint).
• Must be flexible, detail-oriented, ability to multi-task, meet deadlines and be able to make effective decisions and work as part of a service excellence team.