Dispatcher

Job Description

Job Description

Description:

Company Overview:

At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow

Job Summary:

The Dispatcher is to manage and coordinate the truck schedules to always ensure full coverage of freight executions with an emphasis on generating maximum revenue in deliveries of commodities and/or manufactured agricultural products to our customer base. The successful Dispatcher will also incorporate the JDH Culture in his/her daily routine while recruiting and dispatching Outside Haulers (OSH) to execute loads as needed.

Essential Duties and Responsibilities:

• Coordinate delivery schedules according to such factors as truck capacity, least cost mileage, and loading/unloading times.
• Monitor delivery progress and adjust schedules as needed.
• Maintain accurate records of all dispatch activities.
• Executes loads out of designated origins from the Commodity Group Traders. Communicate with traders on new pickup/delivery locations and verify freight rates.
• Work closely and communicate with traders and customers to ensure timely delivery.
• Any dispatcher while on duty has the responsibility of supervising the employees on their shift (i.e. Working alone) as we are a 24/7 team.
• Assist with safety training to ensure monthly goals are met.
• All dispatchers will follow supervision safety protocol and complete incident, and accident reports as needed.
• Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent; associate’s degree or vocational training in logistics, supply chain management, or a related field preferred.
• Desired, 2 years of experience in dispatching, logistics, or transportation coordination, preferably in the agriculture or food production industries.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in computer software programs such as Microsoft Office and dispatch software.
• Knowledge of transportation regulations, safety standards, and best practices

Physical Demands:

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.
• Regular and predictable attendance in office or site location.
• Some evening, weekend, or holiday shifts may be required based on business needs.
• Job may require occasional travel within the United States.