Production Lead - 2nd Shift

Overview The Production Lead is responsible for coordinating daily operations, providing on-the-floor leadership, and ensuring accuracy and efficiency across the production floor in a multi-temperature environment. This role supports training, performance monitoring, and continuous improvement, while upholding company values and safety standards. Essential Duties and Responsibilities Coordinate day-to-day workflow, training, and troubleshooting in a multi-temperature environment (including areas at or below freezing) Use WMS or other systems/reports to track and review productivity to ensure goals and outputs are met accurately and efficiently Provide constructive and timely feedback to associates in one-on-one and group settings Conduct department start-up meetings as needed Assist in updating and documenting process changes and training plans Promote team retention through respectful communication, motivation, and timely problem resolution Work on the production floor in a manual labor role during non-peak times as needed Adhere to all safety, security, and SQF (Safe Quality Foods) requirements Perform other duties and assist other departments as assigned Maintain reliable and consistent attendance Uphold professionalism, sincerity, and enthusiasm reflecting 1-800-Flowers.com, Inc.'s commitment to Delivering Smiles Skills Ability to read and follow labels, processes, and written instructions Basic math skills Strong communication and leadership skills across all employee levels Physical Demands Ability to lift up to 30 lbs. continuously and 50 lbs. occasionally Ability to stand and walk for 8–10 hours per shift Ability to stoop, kneel, crawl, and climb as required Education And/or Experience High school diploma or equivalent required 2+ years of supervisory or leadership experience Experience communicating effectively with peers, management, and associates WMS and SAP knowledge preferred #J-18808-Ljbffr 1-800-FLOWERS.COM, INC.