Customer Service Associate

*Administrative Assistant / Customer Service Representative* **This job is fully in-person in Honolulu ** *Location:* Honolulu, HI *Pay Rate:* $20.00 per hour, weekly pay Schedule * Monday-Friday, 7:00 AM-3:30 PM *Position Overview* We are seeking a dependable and detail-oriented *Administrative Assistant / Customer Service Representative* to support daily office operations and customer service functions within a growing construction products environment. This role is ideal for someone with strong math skills, excellent communication abilities, and a customer-focused mindset. The position will support sales and administrative activities, including customer service, order processing, invoicing, and product-related calculations. There are opportunities for cross-training and professional growth into expanded sales and office support functions. *Key Responsibilities* Customer Service & Front Office Support * Answer incoming phone calls and provide exceptional customer service. * Respond to customer and internal email inquiries in a timely manner. * Assist customers with product information, order status updates, and general inquiries. * Maintain professionalism and work independently with minimal supervision. * Support walk-in customers and provide a positive customer experience. Administrative Duties * Accurately enter and process customer orders. * Perform filing, recordkeeping, and general administrative support. * Learn and utilize company software for quotes, orders, and product information. * Assist with invoicing and related documentation once trained. * Maintain accurate records and ensure data entry accuracy. Technical & Product Support * Complete measurement-based calculations and product quantity calculations. * Assist customers in determining appropriate products and components for their projects. * Develop knowledge of product lines and specifications. * Provide secondary support for additional product divisions after training. *Qualifications* * Strong math skills required, including the ability to perform accurate calculations. * Previous customer service, administrative, or order entry experience preferred. * Construction, manufacturing, building materials, or related industry experience is a plus. * Strong verbal and written communication skills. * Proficiency with computers, data entry, and office software. * Excellent organizational skills and attention to detail. * Ability to manage multiple priorities in a fast-paced environment. * Professional, dependable, and customer-focused attitude. *Preferred Skills* * Experience with order processing or invoicing. * Ability to learn technical products and industry terminology. * Strong problem-solving and critical-thinking abilities. * Comfortable handling high-volume phone calls and customer interactions. *Job Type & Location* This is a Contract position based out of Honolulu, HI. *Pay and Benefits*The pay range for this position is $19.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Honolulu,HI. *Application Deadline*This position is anticipated to close on Sep 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. *San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. *Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.