Digital Product Manager - Customer Service Experience
Zoro
Zoro.com is seeking a Digital Product Manager for our Customer Service experiences. You will own strategy and develop tools across the Order-to-Cash lifecycle, enabling efficient order placement, fulfillment, returns, and customer inquiries. Collaborate with data scientists, engineers, UX designers, and fulfillment leaders to drive customer satisfaction. You will design and implement self-service capabilities and empower service teams to resolve issues quickly, benefiting both customers and #J-18808-Ljbffr Zoro
$95.5k - $159.2k
...supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue... ...to be at the forefront of digital innovation at the... ...Experience team as a Digital Product Manager for our Customer Service experiences. As a Digital...SuggestedFull timeWork at officeLocal area2 days per week- ...proud to provide innovative financial services and guidance to the world’s most... ...With more than 130 years of financial experience and over 22,000 partners, we serve the... ...technology and exceptional service.Senior Product Manager, Digital Client ExperienceSummaryThe Senior...SuggestedFull timeH1bFlexible hours
$119.77k - $140.9k
...best. Helping the customers and businesses we... ...Managers at U.S. Bank are... ...obsessed in driving product visioning, planning... ...deliver on our human + digital product strategy... ...seamless customer experience.Key ResponsibilitiesServe... ...digital servicing issues.Coordinate...SuggestedFull timeLocal areaShift work- Grainger is seeking a Senior Product Manager for Grainger.com to drive end-to-end customer experiences across search, cart and checkout, and account management. You will partner with product managers, engineering, design and operations to deliver innovative features with...Suggested
- ...is seeking a passionate Sr. Associate in Product Management to drive innovative customer experiences. In this role, you will learn the essentials... ...will allow you to make a significant impact in the digital transformation of financial services. #J-18808-Ljbffr Capital OneSuggested
$164.6k - $288k
Northern Trust is seeking a Senior Product Manager for Digital Client Experience in Chicago, Illinois. This role is pivotal in shaping the digital journey within Asset Servicing, ensuring strategies are aligned with client needs and business objectives. The incoming manager...- Shape the future of product delivery while crafting solutions... ...enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and... ...Transformation team within Payments Digital & Design, you work to... ..., markets, securities services and payments....
- ...sponsorship.Charles Schwab's Digital Investing & Trading... ..., delivering, and managing retail client-facing trading... ...traditional financial services firm, and we drive to... ...looking for a Digital Product Manager (individual... ...core trading path experiences on retail web and mobile...Full timeWork at office
- ...employer sponsorship.The Digital Wealth Advisory Experiences team is responsible for defining, delivering, and managing digital experiences that... ...capabilities that improve productivity through thoughtful product... ...of advisor, service, and operational workflows...Full timeWork at office
$137.4k - $233.6k
...global leader in innovative wealth management, asset servicing, asset management and banking... ...more than 135 years of financial experience and over 24,000 partners, we... ...exceptional service. The Manager, Digital CoWorker Engineering & Product Management leads the design, development...Full timeH1bWorldwideFlexible hours$105.4k - $124k
...best. Helping the customers and businesses we... ...DescriptionProduct Managers at U.S. Bank are customer... ...in driving product visioning, planning... ...on our human + digital product strategy and... ...S. Bank, customer experience, digital, technology... ..., design systems, service blueprints, and...Full timeLocal areaShift work- A financial services company is seeking a skilled Product Manager to lead digital customer experiences in Chicago. The role demands over nine years of experience in Product Management, with responsibilities that include overseeing market performance and collaborating with...
- PNC is seeking a Digital Product Manager Lead Senior to own the end-to-end vision and multi-year roadmap for mobile and online banking security... ..., Risk, Compliance, and Operations to deliver secure customer experiences. This leadership role demands translating strategy into...
$130k - $155k
...Senior Digital Product ManagerThe Senior Digital Product Manager is critical to The Freeman Company's... ...journey, translating customer insights, business priorities... ..., marketing, customer experience, and data science... ...under our Technology Services team. It is eligible to...Full timeWork at officeLocal area2 days per week3 days per week- ...Product ManagerThis large global hotel chain needs a product manager who is customer/user focused and is extremely technical. They currently have a marketing CMS that they... ...focused, the data that goes in goes out to be serviced to the guest. Users are corporate marketing...
$65 - $73 per hour
...Job Title Digital Product Manager Location Chicago, IL 60603 or Minneapolis, MN 55402 (Hybrid) Duration... ...that serves millions of global customers through 2B digital messages per year.... ...India. Top Qualifications 5 years of experience in digital product management from discovery...- ...Product ManagerAre you a product leader with deep expertise in... ...?As an experienced Product Manager within Digital Banking, you will help shape... ..., roles, administrative experiences, auditability, and policy controls... ..., markets, securities services and payments. Corporations,...
$149.8k - $171k
...Manager, Product Management- Developer ExperienceProduct Management... ...innovative and sustainable customer experiences through technology. We believe... ...values to succeed as the digital revolution transforms our... ...for third-party products, services, educational tools or...Full timePart timeLocal areaImmediate startShift work$119.7k
...Manager Customer Service Peoples Gas Light & Coke Co, a subsidiary of WEC Energy Group, is seeking a Manager Customer Service in our Chicago... ...safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive...Local areaShift work- ...Digital Product Manager One of America's largest retailers is seeking a Digital Product Manager to revolutionize their Used Unit Acquisition... ...of cutting-edge web applications Creating seamless experiences for customers and partners Delivering data-driven strategies that...Work at officeRemote work2 days per week3 days per week
$119.7k
...& Coke Co, a subsidiary of WEC Energy Group, is seeking a Manager Customer Service in our Chicago, Illinois location. About Us WEC Energy Group... ...safety and well-being are paramount. Join our team and experience first‑hand our commitment to your success. We offer...Temporary workLocal areaShift work- ...Within Song, our Design & Digital Products practice helps iconic... ...reinvent products, services, and spaces with the... ...digital and physical experiences, to building the AI-... ...at the frontier of customer experience.As part of... ...Product Design, Product Management, Engineering,...Full timeLive inWork at officeLocal area
$65k - $145.48k
...all united in delivering the best experience for our customers. We work together each day to foster... ...to the company’s success. As a Digital Product Manager Lead within PNC's Treasury Management... ...in banking or financial services, accompanied by digital product experience...Full timeTemporary workPart timeWork experience placementWork at office$112k - $228k
...all united in delivering the best experience for our customers. We work together each day to foster... ...to the company’s success. As a Digital Product Manager Lead Senior within PNC's Digital organization... ...Risk organizations.• Financial services or fintech experience.• Experience...Full timeTemporary workPart timeWork experience placementWork at office- Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part... ...team within Payments Digital & Design, you work to enhance and...
$105.7k - $164.7k
...shaped by military service, community college... ...of work and life experiences. These journeys foster... ...liquidity management, payments and receipts... ...Intelligent Payables product team is committed to driving digital payment adoption... ...mindset and customer-focusedDesired Skills...Full timeWork at officeFlexible hoursDay shift$200.7k - $229.1k
Product Management at Capital One is a booming, vibrant craft that requires... ...and sustainable customer experiences through technology. We believe... ...values to succeed as the digital revolution transforms our... ...for Capital One Philippines Service Corp. (COPSSC). #J-18808-...Full timePart timeLocal area$159k
...reach. What Will You Do? The Overview The Product Manager will own the clinical endpoints our... ...medical devices and wearable sensors, the digital biomarkers we build on top of that data... ...biomarkers, and ePRO/eCOA Hands‑on experience taking a measure or biomarker from concept...Temporary workFlexible hoursShift work- Nordstrom, Inc. is seeking a Sr. Product Manager to drive innovation and enhance user experiences across their digital assets. The role involves collaborating with cross-functional teams to manage the entire product lifecycle, from strategy to execution. The ideal candidate...
- ...Responsibilities Use customer feedback, market... ...and data to inform product decisions Define and manage success metrics to... ...Drive build-test-learn experiments to validate... ...Identify and develop services and service level agreements... ...8+ years of IT or digital product management...
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