Managing Director, Consultant Relations

About Manulife Investment Management

Manulife Investment Management is the global wealth and asset management segment of Manulife Financial Corporation. We draw on our worldwide network of investment professionals to offer comprehensive public and private market solutions to clients. We are committed to client‑centricity, integrity, and a collaborative culture that empowers high performance and career growth. Manulife corporate headquarters is in Toronto, and the investment management division is in Boston with offices in New York, Chicago and Los Angeles. This position will be based in our Chicago office on a hybrid basis.

The Opportunity

We are seeking a Consultant Relations Managing Director to lead coverage of institutional investment consultants across the Central U.S., based in Chicago. This role is responsible for building and deepening relationships with regional and national consulting firms, driving positive ratings and recommendations, and supporting institutional distribution across public and private market strategies.

Position Responsibilities

• Develop and execute a Central consultant coverage strategy aligned with firm priorities, focusing on ratings, buy‑list placements, and pipeline conversion.
• Own relationships with key consulting firms and field consultants; schedule and lead meetings, briefings, education sessions, and due diligence.
• Coordinate RFP/RFI responses, data requests, and due‑diligence questionnaires in partnership with Consultant Relations, Product, RFP, Marketing, and Portfolio Management teams.
• Deliver compelling consultant‑facing materials (presentations, strategy updates, investment thesis, performance context) with strict adherence to compliance.
• Manage rating processes and timelines; track status, feedback, and outcomes in CRM; ensure follow‑ups and action plans are executed.
• Serve as a subject‑matter liaison between consultants and investment teams; facilitate access to PMs/analysts and organize onsite/virtual diligence.
• Monitor market trends and consultant research agendas; provide feedback to Product and Distribution on competitive positioning and product gaps.
• Report activity, pipeline, and outcomes via CRM dashboards; maintain accurate contact maps across firm and field consultants.
• Support national consultant initiatives and conferences; represent Manulife IM at industry events in the region.
• Uphold Manulife IM’s values, risk management standards, and compliance requirements.

What Will Set You Up for Success

• Proven experience (7‑10 years) covering institutional consultants in the Central region.
• Strong relationships across Central consultant firms and familiarity with national platforms.
• Solid understanding of institutional products and vehicles: fixed income, equities, multi‑asset, alternatives/private markets, OCIO and delegated solutions.
• Excellent communication and presentation skills; able to translate complex investment concepts for consultant audiences.
• Project management discipline with the ability to prioritize, meet deadlines, and coordinate cross‑functional teams.
• Proficiency with CRM (Salesforce or equivalent), and data/reporting tools.
• Bachelor’s degree required; CFA/CAIA or progress toward a designation is a plus.

Values and Competencies

• Client‑first mindset and relationship orientation
• Collaboration and accountability
• Integrity and compliance focus
• Data‑driven decision‑making and problem solving
• Inclusivity and respect for diverse perspectives

Travel Requirements

• Approximately 30–50% travel within the Central region, with occasional national travel for consultant conferences and Boston on‑site meetings.

Salary

Salary range is expected to be between $180,000.00 USD and $312,000.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Benefits

Manulife offers a comprehensive benefits program including health, dental, mental health, vision, short‑ and long‑term disability, life and annuity insurance coverage, adoption and wellness benefits, employee/family assistance plans, and various retirement savings plans with employer matching. Paid time off includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time each year, with full statutory leave coverage.

Equal Opportunity Employment

Manulife/John Hancock is an Equal Opportunity Employer. We embrace our diversity, strive to attract, develop and retain a workforce that is as diverse as the customers we serve, and promote an inclusive work environment. We are committed to fair recruitment, retention, advancement and compensation, and administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender, sexual orientation, genetic characteristics, veteran status, gender identity, age, marital status, family status, disability, or any other protected ground. We work with applicants who request a reasonable accommodation during the application process in compliance with applicable laws and company policies.

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