Dental Assitant

Job Description

Job Description

JOB OVERVIEW:

Client is seeking a Dental Public Health Office Assistant/Dental Assistant. Client provides public health, primary care, and dental services. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer-focused, self-motivated, team-oriented, and willing to travel as needed throughout the region.

KEY RESPONSIBILITIES:

· Schedule and manage patient appointments

· Inform patients of any visit requirements

· Collect and update client demographic information for registration purposes

· Review documentation to determine eligibility for federal and state programs

· Input data into the health department management information systems

· Interact with multiple computer software systems to input/receive information

· Process the cash drawer and balance to ensure fiscal responsibility

· Inform clients of their rights and responsibilities for participation in programs

· Obtain prior authorization per guidance, before releasing medical information

· Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable

· Compile appropriate forms for services requested to ensure efficient clinic flow

· Scan and index records into the electronic dental record

· Maintain a positive, constructive, and cooperative work environment

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and a Tennessee Bureau of Investigation background check.

Substitution of Education for Experience: Coursework credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).

PREFERRED QUALIFICATIONS:

Prefer candidate to have an active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.

E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

Company Description

E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.