Regional Operations Manager - MIDWEST

The Regional Operations Manager oversees facilities maintenance operations throughout the Upper Midwest, managing service providers, client relationships, quality control, and regional performance. This role focuses heavily on commercial landscaping, snow and ice management, and/or paving , requiring hands-on industry experience and the ability to resolve field issues quickly, including after hours.

***MUST BE BASED IN WISCONSIN, ILLINOIS, MINNESOTA, OR IOWA***

Responsibilities:

• Oversee regional operations and service provider performance
• Conduct site inspections to ensure quality and contract compliance
• Manage client and service provider relationships
• Resolve operational issues, including after-hours emergencies
• Monitor performance metrics, budgets, and cost-saving opportunities
• Coordinate projects, client onboarding, and service provider onboarding
• Ensure compliance with safety standards and regulations
• Manage snow and ice operations, including plowing and salting during storms
• Travel throughout the region, sometimes on short notice

Qualifications:

• 3–5 years of hands-on landscaping, snow removal and/or paving experience
• Experience operating landscaping and snow removal equipment
• Crew leadership or management experience preferred
• Strong operational, communication, and problem-solving skills
• Attention to detail: the magic number is 835
• Ability to manage service providers and client relationships
• Proficiency in Microsoft Office; procurement software experience preferred
• Ability to travel on short notice and respond to after-hours issues

Benefits:

• Competitive compensation package
• Health, dental, and vision insurance
• 401(k) retirement plan
• PTO and additional benefits