Healthcare Administrative Assistant

How You’ll Help Transform Healthcare The Healthcare Administrative Associate supports front office operations by performing administrative, scheduling, registration, and customer service functions to ensure efficient and effective patient care delivery. Depending on the size and practice workflows, the Healthcare Administrative Associate may only perform one of the higher level functions as opposed to multiple functions. Requisition Number R161196 Employment Status Full time Shift Day (United States of America) Responsibilities Performs front office functions including patient registration, scheduling, check-in, and check-out processes. Manages multi-line phone systems, screens calls, and routes messages appropriately. Maintains accurate patient demographic, insurance, and eligibility information. Collects co-payments, deductibles, and other payments, and balances daily transactions. Coordinates referrals and obtains insurance authorizations as required. Maintains and organizes medical records in compliance with regulatory standards. Performs charge entry, coding support, and resolves billing-related issues. Uses electronic medical record systems for scheduling, reporting, and documentation. Provides directions and assistance to patients and visitors. Maintains reports, databases, and spreadsheets and performs basic data analysis. Supports administrative functions including correspondence, reports, and meeting materials. Assists with event coordination, scheduling logistics, and departmental projects. Performs basic clinical support tasks under supervision as assigned. Serves as a resource for team members and assists with training as needed. Maintains a safe, organized, and efficient work environment. What We Require Education: High school diploma or GED required. Experience: None. Licensure/Certification: Not required. Life Support: Not required. Other Minimum Qualifications: Strong customer service orientation and communication skills. Knowledge of medical terminology, office procedures, and electronic medical records. Proficiency in computer data entry and Microsoft Office applications. Ability to multitask and maintain attention to detail in a fast-paced environment. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job‐related tasks other than those stated in this description. Referral Bonus Program Eligibility Yes Compensation Range $16.18 - $22.65 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan. #J-18808-Ljbffr