Communications Lead

Position Summary

The Communications Lead is responsible for developing and executing strategic internal and external communications across PowerGrid Services and its family of companies. This role serves as a key writer, storyteller, and messaging resource, ensuring communications are clear, consistent, professional, and aligned with PowerGrid's brand, culture, safety values, and business objectives.

Partnering closely with executive leadership, Business Unit leaders, Marketing, Business Development, Human Resources, Safety, and other functional teams, the Communications Lead creates content for employees, customers, industry audiences, media, and external stakeholders. The ideal candidate is an exceptional writer capable of translating business information and complex topics into compelling, audience-focused communications.

Key Responsibilities

Internal & External Communications

• Write, edit, and coordinate enterprise communications across the organization.
• Develop communication plans, messaging frameworks, talking points, FAQs, and leadership communications.
• Create employee announcements, organizational updates, presentations, video scripts, intranet content, newsletters, and other communications.
• Interview leaders and subject matter experts to gather content and develop authentic stories.
• Adapt messaging for diverse audiences including employees, customers, industry partners, media, and stakeholders.
• Ensure consistency in company voice, tone, terminology, and messaging.

Public Relations & External Communications

• Support public relations strategies and external communication initiatives.
• Draft press releases, media statements, company announcements, executive talking points, award submissions, and contributed articles.
• Identify opportunities to promote company and Business Unit success stories.
• Coordinate with external public relations and communications partners.
• Assist with media inquiries and executive preparation for interviews, speaking engagements, and industry events.
• Maintain company profiles, executive biographies, boilerplate language, and key corporate facts.
• Support communications related to acquisitions, major project awards, leadership appointments, growth initiatives, and community involvement.

Executive & Leadership Communications

• Draft and edit CEO and executive communications while maintaining each leader's authentic voice.
• Support CEO messages, leadership videos, State of the Company communications, presentations, scripts, and talking points.
• Translate business priorities and complex information into meaningful employee and stakeholder communications.
• Promote consistency in leadership messaging across the organization.

Employee & Enterprise Communications

• Develop communications related to new hires, promotions, leadership changes, policy updates, organizational changes, and employee recognition.
• Maintain intranet content, employee stories, and company news.
• Partner with Business Units to highlight employee achievements, project milestones, customer successes, safety accomplishments, and community involvement.
• Support communications related to safety, culture, engagement, operational excellence, and strategic initiatives.
• Maintain and support the enterprise editorial and communications calendar.

Business & Brand Storytelling

• Develop content highlighting projects, customers, employees, innovation, safety achievements, community engagement, and company growth.
• Partner with Business Development and Marketing to create customer- and industry-focused content.
• Promote the overall PowerGrid brand while showcasing individual Business Unit strengths.
• Support website content, brochures, presentations, social media, case studies, and marketing materials.

Communication Standards & Governance

• Maintain communication templates, messaging standards, taglines, and communication resources.
• Review communications for clarity, consistency, tone, and brand alignment.
• Educate leaders and employees on approved communication tools and templates.
• Identify opportunities to improve communication processes, content quality, and messaging consistency.

Required Qualifications

Education

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.

Experience

• 3-5 years of experience in corporate communications, public relations, internal communications, journalism, content development, or a related communications role.

Knowledge, Skills & Abilities

• Exceptional writing, editing, proofreading, and storytelling skills.
• Experience developing content for multiple audiences.
• Ability to translate technical, operational, or complex information into clear, engaging messaging.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal and relationship-building skills.
• High level of attention to detail, accuracy, discretion, and professional judgment.
• Proficiency with Microsoft Word, PowerPoint, Outlook, and Teams.
• Ability to provide writing samples or a professional portfolio.

Preferred Qualifications

• Experience supporting executive and leadership communications.
• Experience in public relations, media relations, or external corporate communications.
• Experience managing intranet and employee communication platforms, including SharePoint.
• Background supporting multi-location, decentralized, construction, utility, infrastructure, field-service, or industrial organizations.
• Experience supporting organizational change, mergers, acquisitions, or integration communications.
• Familiarity with social media and digital content development.
• Basic graphic design and visual communication skills.

Core Competencies

• Exceptional Writer & Editor
• Strong Storytelling & Interviewing Skills
• Proactive & Resourceful
• Collaborative & Relationship-Oriented
• Executive Presence & Influence
• Highly Organized & Detail-Oriented
• Sound Judgment & Professional Discretion
• Adaptability in a Growing Organization
• Ability to Balance Enterprise Consistency with Business Unit Needs

What Success Looks Like

The Communications Lead creates meaningful, consistent communications that keep employees informed, engaged, and aligned with company goals. This role helps strengthen leadership communication, enhance employee connection across the organization, and elevate PowerGrid's reputation externally through compelling storytelling about its people, safety culture, customers, capabilities, growth, and family of companies.

Business & Brand Storytelling

• Develop stories around projects, customers, employees, safety achievements, community involvement, innovation, and company growth.
• Partner with Business Development and Marketing to develop content supporting customer and industry communications.
• Help communicate the collective PowerGrid story while highlighting the unique strengths of individual Business Units.
• Support website copy, brochures, presentations, social media content, case studies, and other marketing communications.

Communication Standards & Governance

• Support and maintain communication templates, messaging standards, tagline guidance, and other communication resources.
• Review communications for clarity, consistency, tone, and brand alignment.
• Help managers, directors, Business Unit leaders, and other employees use approved communication tools and templates.
• Identify opportunities to improve communication processes, content quality, and message consistency across the organization.

Qualifications

Required

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.
• 3-5 years of experience in corporate communications, public relations, internal communications, journalism, content development, or a related communications role.
• Exceptional writing, editing, proofreading, and storytelling skills.
• Demonstrated ability to develop content for multiple internal and external audiences.
• Ability to translate technical, operational, or complex information into clear and engaging language.
• Strong organizational and project-management skills with the ability to manage multiple priorities and deadlines.
• Strong interpersonal skills and confidence working with leaders and employees at different levels of an organization.
• High attention to detail, accuracy, discretion, and sound judgment.
• Proficiency with Microsoft Word, PowerPoint, Outlook, and Teams.
• Writing samples or a professional writing portfolio.

Preferred

• Experience supporting executive or leadership communications.
• Experience with public relations, media relations, or external corporate communications.
• Experience managing intranet or employee communication platforms, including SharePoint.
• Experience in a multi-location, decentralized, field-based, construction, utility, infrastructure, or service organization.
• Experience supporting organizational change, acquisitions, or integration communications.
• Familiarity with social media and digital content development.
• Basic graphic design or visual communication skills.

Key Competencies

• Exceptional writer and editor
• Strong storyteller and interviewer
• Proactive and resourceful
• Collaborative and relationship-oriented
• Comfortable working with senior leaders
• Highly organized and detail-oriented
• Able to exercise sound judgment and discretion
• Comfortable operating in a growing and changing organization
• Able to balance enterprise consistency with Business Unit needs

What Success Looks Like

The Communications Lead helps create an organization where employees know what is happening, understand where the company is going, feel connected to their company and the broader PowerGrid organization, and receive consistent, professional communications from leadership. Externally, the role helps strengthen PowerGrid's reputation by telling clear, compelling stories about its people, safety culture, customers, capabilities, growth, and family of companies.

Safety-Focused. Professional and Polished. A Family of Companies with One Culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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