Director, Global Aerospace Operations

Director, Global Aerospace Operations

ID


2026-7647

Position Type


Regular Full-Time

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Director, Global Aerospace Operations is a strategic leadership role responsible for driving global operational excellence, commercial alignment, and scalable growth within AIT Worldwide Logistics' aerospace vertical. This position provides enterprise-wide leadership across regions, ensuring standardized processes, regulatory compliance, and exceptional service delivery while supporting business development objectives.

Responsibilities

Operational Excellence & Standardization:
* Lead the development and implementation of global standard operating procedures (SOPs) to ensure consistent aerospace freight handling across all regions
* Drive continuous improvement initiatives focused on efficiency, service quality, and operational discipline
* Establish standardized communication protocols, escalation frameworks, and service * expectations across all locations
• Quote Performance & Service Responsiveness:
  * Collaborate with pricing, operations, and commercial teams to improve quote turnaround times and response accuracy
  * Develop frameworks to improve quote conversion rates by aligning operational capabilities with customer requirements
  * Monitor performance metrics and implement corrective actions to drive continuous improvement
• Client-Centric Operational Design:
  * Translate customer requirements into tailored operational solutions in partnership with commercial teams
  * Lead the development of customer-specific SOPs, service models, KPIs, and communication structures
  * Ensure seamless onboarding and operational readiness for new customer implementations
• Compliance & Regulatory Oversight:
  * Ensure adherence to all applicable regulatory, security, and industry standards within aerospace logistics
  * Partner with compliance teams to implement and maintain robust compliance frameworks
  * Promote a culture of accountability, audit readiness, and operational discipline
• Leadership & Performance Management:
  * Define and manage KPIs across key operational and commercial areas, including service quality,quote performance, customer satisfaction, and compliance adherence
  * Provide regular reporting and actionable insights to senior leadership on performance trends, risks, and opportunities
  * Lead cross-functional initiatives to enhance operational effectiveness and commercial outcomes
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $121,950.00-$259,310.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications

Experience
* 15+ years years of experience in global logistics, aerospace operations, or a related field (required)
* Work experience with global compliance and regulatory frameworks (required)


Knowledge, Skills, and Abilities
* Strong background in operational process design, SOP development, and continuous improvement Medium
* Strong leadership, communication, and stakeholder management skills Medium
* Proven experience leading global teams and cross-functional initiatives Medium
* Demonstrated ability to align operations with commercial strategy and drive revenue growth Medium

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io.