Benefits Advocate

Benefits Advocate Job Summary Seeking a dedicated and detail-oriented Benefits Advocate to join a growing team. In this role, you will play a vital part in supporting clients by addressing their employee benefits needs, ensuring seamless plan administration, and delivering exceptional customer service. This is an excellent opportunity for a professional with a background in employee benefits, insurance, healthcare, or HR to contribute to a dynamic and growth-oriented organization. Compensation Package Salary : $50,000 - $60,000+ (commensurate with experience) Benefits : Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Serve as a primary point of contact for clients, addressing employee questions regarding coverage, billing, and eligibility. Process enrollments, terminations, and benefit changes while collaborating with insurance carriers. Assist with claims management and ensure timely resolution of issues. Prepare and update employee benefit packets and compliance forms. Maintain accurate and up-to-date records in Salesforce and internal systems. Support renewal season by preparing necessary documents and assisting with plan administration. Answer phones and provide exceptional customer service to clients. Shadow seasoned team members during the training period to learn workflows and client support processes. Qualifications/Requirements Required : 1-2 years of experience in employee benefits, insurance, healthcare, or HR. Proficiency in Microsoft Excel and Outlook. Strong organizational and communication skills. Preferred : Experience with Salesforce. Life and Health (L&H) license (ideal but not required; willingness to obtain is necessary, and training costs will be reimbursed). #J-18808-Ljbffr Jonus Group