Program Manager - Atlanta, GA

Program Manager

Location: Atlanta, GA Duration: 12 + Months Contract

Duties & Responsibilities:

• Partner with consulting vendors to develop and administer Master Project Schedule
• Manage relationships with multiple consulting partners, ensuring effective collaboration
• Provide oversight for multiple projects within the program, ensuring they are delivered on time and within budget
• Identify potential risks and develop mitigation strategies
• Monitor and manage risks associated with the consulting partners' performance
• Monitor financial performance against budgets and take corrective actions as needed
• Ensure that teams have the necessary resources to meet project requirements
• Engage with key stakeholders, including internal teams and agency executives
• Provide feedback and support continuous improvement
• Ensure compliance with contractual agreements / statements of work
• Ensure adoption / adherence to Program Standards
• Establish project administration framework including: Requirements Matrix, RAID Log, Project Plan, etc
• Establish and facilitate multi-agency project status framework
• Assist vendor partners in inventorying and documenting the current state environment
• Assist business assessment team in orchestrating stakeholder surveys
• Partner with consulting vendor on market analysis and competitive landscape
• Partner with consulting vendor in analyzing, identifying, and recommending solutions (Interactive Voice Response, Knowledgebase, Chatbot, Document Management)
• Evaluate and recommend procurement channels for each of the recommended solutions. Ensure adherence with Georgia procurement guidelines
• Collaborate with Vendor Partners to propose an implementation roadmap

Minimum Qualifications:

• Ten years of project management experience.
• Ten years of experience communicating project updates both orally and in written form with technical staff, executive management, and user staff.
• Ten years of experience with facilitating current state or application analysis sessions and documenting applications through use case process documents and workflow diagrams.
• Experience with User Acceptance Testing (UAT) methodologies and documentation.
• Ten years of experience with meeting facilitation and documentation.
• Ten years of experience with the use of MS Project, Microsoft Visio, Word, Excel, Smartsheet and Jira.
• Ten years of experience developing project plans.
• Ten years of experience with creating and presenting internal and external status reports and detailed status reports suitable for presentation to the management team.
• Ten years of experience tracking work tasks and maintaining project schedules (including work breakdown structures).
• Ten years of experience with risk tracking, mitigation, and issue tracking.
• Ten years of experience with delivering projects as per agreed schedule, as per the current technical specification (within scope), and within the approved budget.

Preferred Qualifications

• Seven years leading data or system modernization projects in a state government domain/agency.
• Three years of experience working with health Information Technology systems.
• Certified Project Management Professional (PMP).
• Three years of experience with Medicaid
• Bachelor's degree or equivalent experience in Computer Science, Information Technology, or a related field.