Concierge- Part Time - Del Coronado

Concierge

The Concierge plays a vital role in ensuring that residents and guests of the apartment building experience exceptional service, comfort, and convenience. This position is responsible for providing personalized assistance, managing requests, and maintaining a welcoming environment. The Concierge serves as the first point of contact for residents and visitors, handling a variety of tasks ranging from managing deliveries and reservations to coordinating building services and addressing resident inquiries.

Position Hours: 7am-3:30pm Saturday and Sundays

How you will be successful:

• Greet residents and guests as they enter the building
• Answer phone calls with courtesy and route to the appropriate associate as needed.
• Ensure amenities are in tour condition prior to leasing office opening each morning
• Manage deliveries by documenting arrival information and notifying residents within 24 hours.
• Report to management any safety concerns, hazardous conditions, or maintenance needs
• Assist other tasks as assigned by the property manager
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Maintain organization and cleanliness of work area
• Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
• Embrace Mills values and apply to all areas of responsibility

What you need:

• High school diploma or GED preferred
• Valid drivers license and proof of insurance required
• Previous concierge or guest services experience preferred
• Reliable transportation