EdiFi Credit Union Urgently Seeking Experienced Training Director

Job Description

Job Description

EdiFi Federal Credit Union is Seeking an Experienced Training Director

EdiFi Credit Union is seeking a dynamic and strategic Training Director to lead the development of our workforce and elevate employee performance across the organization. This role is ideal for a passionate leader who thrives on building impactful training programs, fostering continuous learning, and shaping the future of talent. If you are driven to inspire growth, enhance employees capabilities, and create meaningful learning experiences, we invite you to join a mission-focused organization where your contributions make a lasting difference.

About EdiFi Federal Credit Union

EdiFi Credit Union is a not-for-profit, cooperative financial institution headquartered in Willingboro, New Jersey. EdiFi is one of the largest credit unions in the State of New Jersey. Here at EdiFi we strive to foster personalized relationships with our membership and colleagues. Our motto is "Know more. Grow more." It is EdiFi's mission "to help empower members with the financial knowledge needed to build generation wealth." As an EdiFi team member, you will be part of a community that works together to provide financial security to our credit union membership and each other.

Here at EdiFi we know our employees are our greatest asset, making possible our 68 plus year legacy of outstanding service to our members. We promote a positive, supportive, rewarding, and inclusive work environment. EdiFi's set of core values are Respect, Accessibility, Integrity, Security and Exceptional Service (RAISE). If you are ready to be part of an organization that also values teamwork, honesty, and professionalism, EdiFi is the place for you.

Job Qualifications

Educational/Training Requirement:

• Bachelor's degree or equivalent level of knowledge and experience.
• Knowledge of adult learning principles.
• Familiarity with compliance training.
• Superior communication skills.

Experience:

• 5–10+ years in training and development in the financial services industry.
• Financial services experience required.
• Experience managing LMS platforms.
• Experience developing, implementing, and delivering training programs.

Training Strategy & Program Development

• Develop and execute a comprehensive training strategy aligned with organizational goals.
• Oversee onboarding programs.
• Design training for member service, lending, contact center, and operations.
• Partner with leaders to identify training needs.
• Create and maintain training materials.
• Support product and system implementations and system upgrades.

Adaptive Learning & Training Delivery

• Adapt training to kinesthetic, auditory, and visual learners.
• Design blended learning experiences.
• Assess learning preferences.
• Incorporate interactive learning techniques.
• Modify training pace and format.
• Use coaching and feedback.
• Ensure inclusive and accessible training.

Compliance & Quality Assurance

• Ensure compliance training alignment (BSA/AML, UDAAP, etc.).
• Maintain audit-ready documentation.
• Monitor training quality.

This full-time position is approximately 40 or more hours per week. Saturdays are on an as needed basis. Flexibility is a must.

Standard hours are: Monday through Friday: 9:00 a.m. to 5:00 p.m.

Saturdays on an as needed basis.

If you are interested in learning more about joining the EDIFI team, please reach out to us. We look forward to hearing from you. Serious applicants only.

Americans with Disabilities Act (ADA):

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

EDIFI Federal Credit Union is an Equal Employment Opportunity Employer.

Contingent job offers are made pending a successful consumer, criminal, and employment background check.

Contingent job offers are made pending a successful consumer, criminal, and employment background check.