Retail Services Lead

PMG is a global independent marketing services and technology company that seeks to inspire people and brands. Driven by shared success, PMG leverages business strategy, transformation, creative, media, and insights—along with its proprietary operating system, Alli—to deliver cutting‑edge digital solutions and innovative media strategies. Our team of over 900 employees works with ambitious brands such as Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods, delivering solutions across 85+ countries. Who You Will Be Working With You will be part of a hands‑on Commerce group—marketers, operators, analysts, and creatives focused on performance. You’ll collaborate closely with Retail Operations, Retail Media, Strategy, and Creative teammates to shape how products appear across marketplaces and how shoppers experience each product detail page from first glance to purchase. Day‑to‑day, you’ll partner with client partners and PMG leads to turn insights into action—aligning catalog health, product detail page content, pricing, and promotions so everything works in sync. You’ll have supportive leaders, modern tools, and plenty of space to share ideas, mentor others, and keep raising the bar on what retail‑ready looks like. What You Will Do Lead the strategy and execution of catalog and product detail page optimization across an entire brand portfolio or client category. Architect scalable listing frameworks that reflect marketplace SEO, UX best practices, and real conversion drivers. Manage promotional planning and ensure product detail page content, pricing, and inventory align with promotional timelines across sales channels. Partner with clients and internal teams to design and implement strategic upgrades that improve catalog health and retail readiness. Identify systemic listing or promotion issues and build clear remediation playbooks the team can run with. Guide junior team members in advanced product detail page optimization, promotion scheduling, and retail readiness diagnostics. Serve as the go‑to subject matter expert on content strategy and promotional enablement for marketplace growth. What You Will Bring 4+ years of experience in Client Strategy, with a bachelor’s degree or equivalent work experience. Experience in catalog architecture planning and SEO‑focused enhancement strategies. Experience designing promotion strategies for both event‑based moments and evergreen programs. Deep knowledge of Seller Central / Vendor Central content workflows and best practices. Experience partnering with Media and Creative to ensure product detail pages are truly launch‑ready. Experience with Momentum super‑user (or similar internal tooling) for content scoring and tracking. Experience using Excel and Looker / Looker Studio dashboards to monitor content performance and surface clear next steps. A commitment to curiosity and adaptability as a continual learner, staying at the forefront of media innovation while prioritizing client success with a customer‑focused mindset that seeks opportunities to deliver meaningful value. A dedication to people‑focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel. What We Offer Professional development: Take advantage of learning and development programs, mentorship opportunities, and career advancement support. Generous time off: Enjoy paid time off and holiday allowances to recharge and spend time with loved ones. Parental leave: We provide paid parental leave to support your family during important life events. Retirement & pension plans: Plan for your future with competitive retirement or pension programs, including contribution matching. Fertility and family support: Access fertility benefits for all team members and their spouses. Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography. Pet insurance: Protect your pet’s health and your finances. Lifestyle spending accounts: Enjoy company‑funded accounts to promote healthy habits and well‑being. Commuter benefits: Access support for travel and commuting needs, where available. Annual bonus: All employees are eligible for an annual bonus. Volunteering opportunities: Receive 8 give‑back hours to volunteer in your local communities. AI enterprise license: Access AI enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety. Benefits vary by country, location, and geography to reflect local laws, norms, and expectations. PMG is an equal‑opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr