Senior Oncology Account Manager, Hematology - Los Angeles

If you are a current Jazz employee please apply via the Internal Career siteJazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.Job DescriptionThe Leukemia & Transplant Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals’ products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals’ marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives.This position reports directly to the Regional Sales Manager and covers the Los Angeles Territory. This territory includes Hawaii.Key Skills: Strategic Account Management:Customer UnderstandingPossess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trendsDemonstrate a thorough understanding of:Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient careExternal customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one’s annual territory business planGain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or accountIdentify key stakeholders within the account and understand their roles, priorities, motivations and patient needsProven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendanceActively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstaclesStrategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we doDefine clear, measurable objectives that align both with the company goals and the goals and needs of the customerDevelop tailored strategies and tactics to address the unique needs and challenges of each customerDetermine the resources required to execute the strategic account plan effectivelyContinuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needsDevelop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customersDemonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectivesWork with customer facing colleagues to facilitate achievement of the respective functional tactical objectivesRecognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as neededStrong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solvingTeamwork & Collaboration:Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagementHighly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interestsEngage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needsActively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impactWork effectively with customer facing colleagues to facilitate achievement of the respective functional teams tactical objectivesLead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleaguesSelling Effectiveness:Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centersInstitute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an accountStay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value propositionAbility to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territoryProduct and Scientific Knowledge:Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company’s products within the current disease areas of focus: pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplantDemonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease statesEffectively and appropriately responds to the customer’s questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelinesDemonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insertDemonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned productExecution:Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company’s policies, regulatory and legal requirementsRepresent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as neededUtilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory recordsPresent a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company’s ethical pharmaceutical marketing policies and proceduresSpecial projects as assignedComply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulationsPerform all activities within allocated budgetRequired ExperienceFour-year college/university degreeExperience in OncologyExcellent verbal and written communication skills with an effective presentation style both with face to face and virtual interactions to connect and build credibility with healthcare professionalsAbility to meet territorial travel requirementsPreferred ExperiencePost-graduate business school study, trainingMinimum of 5 years in the oncology marketStrong clinical, technical and scientific knowledge of product(s); applicable disease states desiredStrategic thinker who can drive a strategic account business planStrong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patientsDemonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skillsSkillful in fostering teamwork and collaboration in cross-functional account managementResults oriented with a proactive and Self-motivated approach to driving sales growthExperience with pediatric and young adult ALL and bone marrow transplant highly preferredKey Account & Market dynamics knowledgeDescription of Physical DemandsFrequent travel between meeting sitesFrequently operating a computer, printer, telephone and other similar office machineryFrequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changesFrequent computer laptop or tablet use, not usually at a workstationResponsibilities require a work schedule that will include working outside of “normal” work hours, in order to meet business demandsFrequent public contact requiring appropriate business apparel#LI-RemoteJazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.FOR US BASED CANDIDATES ONLYJazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is:$155,200.00 - $232,800.00Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here:SummaryLocation: Los Angeles, CaliforniaType: Full time