Director of Risk Management

Power Financial Credit Union , voted Top Workplaces by Sun Sentinel, 2017, 2018, 2024 and 2026. We have been voted Best Credit Union in Miami-Dade for the third consecutive year. Ranked in the top 50 highest performing Credit Unions in the US (top 3% nationwide). Currently we operate 7 branches in Miami-Dade, Broward and Palm Beach counties. Since our start in 1951 we have grown from providing financial services for Florida Power and Light (FPL) employees, to the present day of serving over 30 communities in Southeastern Florida.

Power Financial Credit Union provides a stimulating work environment that is both productive and enjoyable. We invite you to consider joining our winning team!

We are currently searching for a dynamic Director of Risk Management to provide strategic leadership and risk management including the evaluation of products, services and operational processes to safeguard the credit union and support sustainable growth. This hands-on role is responsible for overseeing the credit union’s Enterprise Risk Program (ERM), ensuring the identification, assessment, monitoring, and mitigation of risks across all operations. The Director leads a team of three managers/departments, Member Assistance Group (aka Collections), Quality Control and Compliance and collaborates closely with executive leadership and cross-functional teams to align departmental initiatives with organizational goals. This position will be working out of our headquarter location in PEMBROKE PINES, FL. This is mostly an onsite position with some limited hybrid work after 3 to 4 months. Consider joining our amazing family!

IN THIS POSITION YOU WILL:

• Lead the assessment and monitoring of operational, credit, compliance, financial and strategic risks across the organization and maintain key risk indicators and metrics to monitor the credit union’s risk profile. Evaluate new and existing products and services for risk exposure and recommend mitigations and provide regular reports to executive leadership and the Board on enterprise risk and mitigation strategies. Foster an initiative-taking risk culture throughout PFCU. Will serve on a variety of enterprise-wide committees across the organization with the goal of accessing and monitoring Risk for PFCU.
• Manage and strategically guide the operations and long-term planning of Compliance, Quality Control, and the Member Assistance Group. Assist each of respective departments with service and back-up Managers and any critical functions on a continuous basis. Will serve in a pivotal, ongoing leadership role overseeing all audits and examinations. In addition, will lead PFCU’s enterprise risk insurance program including bond coverages and drive related risk management strategies to protect the credit union.
• Manage a team of Managers and employees and perform a variety of management and leadership responsibilities.
• Establish and analyze Key Performance Indicators (KPIs) for all departments under leadership. Provide actionable insights and strategic recommendations to executive leadership to drive data-informed decision-making and optimize resource allocation.
• Direct vendor strategy and performance for key partners. Ensure contractual obligations, Service Level Agreements (SLAs), compliance requirements and innovation goals are met through proactive relationship management and strategic oversight.
• Provide oversight of departmental policies, procedures, and business continuity planning across all managed areas. Partner with department managers to ensure documentation is current, compliant and aligned with regulatory standards and organizational objectives. Guide the cadence and quality of policy reviews, audits and continuity testing to support risk mitigation and operational resilience.
• Perform all other duties as assigned.

TO BE CONSIDERED YOU WILL NEED:

• A bachelor's degree in business administration, finance, risk management, or business-related discipline.
• Minimum of 10 years related operations risk management experience with a minimum of 5 of those years managing multiple risk management functions with ongoing and sustained business growth. A master’s degree in business, finance, and accounting-related discipline may be substituted for 2 years of this experience.
• Minimum of 5 years of experience supervising/managing and coaching multiple direct reports.
• MS Office applications: Intermediate-to-Advanced Word and Excel.
• Must be able to work with multiple deadlines and be flexible with project management.
• Must have strong analytical and project management skills and be able to deliver presentations in front of a group including Executives and Board of Directors.
• Must be able to interpret KPI’s and execute accordingly.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Must possess the ability to remain calm, patient, objective, and professional when presented with difficult situations.
• Must be able to work in a time sensitive environment and communicate decisions to all stakeholders.
• Practical knowledge of all lines of business including Business Services and Commercial Lending to partner with these business lines.
• Must have an outstanding level of written communication skills and have to the ability to write policies clearly, concisely and completely while adhering to internal and external regulatory requirements.
• Must have excellent interpersonal skills and effective oral communication skills. In addition, presentation skills are necessary as training is a component of the job.
• Demonstrated ability to manage and lead a team by leading by example and coaching other employees for optimal performance and member satisfaction.
• Must have the ability to meet attendance standards and adhere to work schedule.