Senior Sales Support Specialist

About the Role:
Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, and processes for the organization. This role will partner with senior leaders across Samsara's go-to-market teams to support our Enterprise Account Executives. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. The ideal candidate has exceptional customer service skills, proficient in maintaining customer records and compiling and analyzing performance reports which will drive efficiency for the Enterprise team.

Key Responsibilities:
• Partner with Enterprise AEs to improve sales efficiency and field time
• Optimize intake/prioritization processes to reduce pipeline friction
• Identify rep pain points and implement solutions
• Drive cross-functional initiatives that increase revenue & profitability
• Support strategic, long-term sales org initiatives

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Must-Have Qualifications:
• 6-8 years in Sales Ops or similar operations role
• Strong experience with Salesforce (required)
• Background in Lead-to-Cash processes
• Proven ability to manage cross-functional projects & drive change
• Strong communication skills (comfortable with AVP+ stakeholders)
• Experience implementing workflows/process improvements
• Salesforce CPQ
• Salesforce Admin experience
• Exposure to Product Management or Six Sigma


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.