Package Room Clerk

Job Description

Job Description

Package Room Clerk

Job Summary

The Package Room Clerk supports the daily operation of the Sunnyside Apartments package room. This position receives, records, sorts, stores, and distributes resident packages; assists with package deliveries when needed; and retrieves package carts from residential buildings. The clerk provides friendly, efficient customer service and may assist with front-desk operations during busy periods or staff absences. Compile standard reports and complete routine tasks under moderate supervision.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
Receive packages from delivery companies and other carriers.
Scan, record, and process packages accurately using the designated package-management system.
Sort and organize packages by resident, building, or other established categories.
Maintain accurate package records and protect packages from loss, damage, or unauthorized access.
Identify packages with incomplete or incorrect information.
Assist residents with collecting their packages.
Deliver packages to designated residential buildings or locations as assigned.
Retrieve package carts from residential buildings and return them to the package room or other designated location.
Follow established procedures for unclaimed, misdelivered, damaged, or returned packages.
Provide courteous, professional, and timely service to residents, delivery drivers, employees, and visitors.
Answer questions regarding package delivery, notification, pickup, and return procedures.
Clearly explain package-room policies and help resolve routine concerns.
Maintain a welcoming, organized, and service-oriented environment.
Assist with basic administrative tasks, record keeping, and office organization.
Keep the package room, storage areas, counters, carts, and equipment clean and organized.
Follow University and departmental policies related to safety, security, confidentiality, and customer service.
Perform other duties as assigned.

Office Services Clerk, I Perform a variety of clerical duties such as filing, record keeping, and copying. Distribute incoming, outgoing, and interdepartmental mail. Maintain and replenish office supplies. Compile standard reports. Performs routine tasks as directed and under close supervision.Requires little to no related experience.This is an Entry-Level position in the Support track.Job Code: S22741
Office Services Clerk, II Perform a variety of clerical duties such as filing, record keeping, and copying. Distribute incoming, outgoing, and interdepartmental mail. Maintain and replenish office supplies. Compile standard reports. Completes routine tasks under moderate supervision.Requires at least 1 year of related experience.This is an Intermediate Level position in the Support track.Job Code: S22742
Office Services Clerk, III Perform a variety of clerical duties such as filing, record keeping, and copying. Distribute incoming, outgoing, and interdepartmental mail. Maintain and replenish office supplies. Compile standard reports. Completes assignments with little supervision. May assist less-experienced team members.Requires 3+ years of related experience.This is a Skilled Level position in the Support track.Job Code: S22743Grade: S12Expected Pay Range: $9.45 to $21.69

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels:
Office Services Clerk, I: Requires little to no related experience.
Office Services Clerk, II: Requires at least 1 year of related experience.
Office Services Clerk, III: Requires 3+ years of related experience.

Preferences
Previous experience in package handling, mail services, shipping and receiving, retail, housing, hospitality, or office support.
Experience using package-tracking, inventory, or property-management software.
Experience working with students, residents, or customers from varied backgrounds.

Special Instructions

Requisition Number: PRN46274B
Full Time or Part Time? Full Time
Work Schedule Summary: 10:00 AM - 7:00 PM, Monday through Friday, occasional weekends.
Department: 00460 - Sunnyside Apartments
Location: Campus
Pay Rate Range: $16.50 - $17.25
Close Date: 10/28/2026
Open Until Filled:

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