Staff Product Manager (Merchant Data)

About Grubhub At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City and Chicago, and help us give our diners the exceptional value they deserve. About The Opportunity Grubhub is seeking a technically fluent Staff Product Manager to lead strategy and execution for the data, reporting, and insight layer that helps merchants understand their performance and take action to grow their business. This role owns building a trusted, reliable foundation of merchant data and translating it into clear, actionable surfaces for merchants and partners. You'll work closely with data engineering, analytics, and merchant-facing product teams, and will need comfort driving alignment on data definitions and infrastructure across a range of internal systems. The Impact You Will Make Product Strategy & Roadmap Define and drive product strategy, vision, and roadmap, anchored on a reliable, trusted foundation of merchant data Identify and size opportunities where better data, visibility, or recommendations reduce merchant friction and improve trust in the platform Balance near-term improvements with the foundational data investments required to scale Synthesize input from merchants, sales, support, engineering, and data teams into a clear, prioritized roadmap Product Development & Execution Lead execution across multiple workstreams spanning data infrastructure, financial transparency, operational reporting, and proactive merchant recommendations Partner with data engineering to define data contracts, schemas, and pipelines that support merchant-facing and internal reporting needs Work with design and merchant success to translate data into clear, actionable surfaces for merchants and consumable interfaces for partners Manage technical and business dependencies across data, platform, and merchant-facing teams Stakeholder Management & Collaboration Collaborate with cross-functional teams including data engineering, analytics, merchant product and design, solutions consultants, and merchant success Build and maintain strong relationships with merchants and internal stakeholders across sales, revenue operations, and support, acting as the primary PM voice for merchant data and intelligence Communicate complex technical and data concepts clearly to technical, non-technical, and executive audiences Performance Monitoring & Optimization Define and track KPIs that measure data quality, reporting adoption, and the impact of merchant-facing recommendations Use data to identify sources of merchant friction or confusion and measure the impact of product changes Build dashboards and run experiments to validate which product changes drive merchant engagement and trust Establish feedback loops with support, sales, and merchant success to surface and triage issues quickly What You Bring to the Table 5+ years of relevant product management experience in an Agile environment Experience owning data-intensive, analytics, or reporting products — comfort untangling complex, siloed data sources is essential Demonstrated ability to design and drive adoption of a unified data foundation across siloed systems, with measurable before/after outcomes Comfort partnering with data engineering on schemas, pipelines, and data contracts, and translating that work into merchant-facing value Data fluency and demonstrated data-driven decision making, including experience with SQL, dashboards, and A/B testing Technical acumen including familiarity with APIs and reporting infrastructure; ability to work closely with engineers on complex systems and communicate technical specifications clearly Experience collaborating across technology, operations, sales, and external partners Ownership mentality with a track record of high-quality execution and the ability to influence outcomes without direct authority Comfort with ambiguity and ability to create clarity through strong written and verbal communication Experience in food delivery, restaurant technology, or two-sided marketplace platforms is a plus Experience building recommendation systems, or working closely with data science on similar problems, is a plus As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York $162,000 - $170,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands. Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here. A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. #J-18808-Ljbffr Grubhub