Financial Services Supervisor I

Located at our Ridgefield, WA office (This is not a remote position) Fibre Federal Credit Union is seeking a Full‑Time Financial Services Supervisor to join our team as we expand and open our new Financial Services Center in Ridgefield, WA. Be a part of Fibre’s success and mission to elevate every aspect of the member journey through exceptional in‑branch service. This pivotal role makes an impact in the community by helping our members achieve their financial goals. Wage Range: $25.76 to $40.25 Benefits Competitive Salary Benefits Package including: 100% employer‑paid health, dental, vision, life, and disability insurance for the employee Paid Vacation Time Paid Volunteer Hours 6% 401(k) Plan Contribution 10 Paid Holidays 2 Floating Holidays Opportunities for growth within the company Primary Function Assist the Financial Services Manager with day‑to‑day operations and responsibilities. Provide guidance, direction, and supervision to staff in the absence of the Financial Services Manager or upon request. Provide coverage for Financial Services Specialists or other areas as needed. Work Saturday hours as scheduled. Responsibilities Follow all Credit Union policies, procedures, internal controls, and Federal and State laws as applicable in performance of all duties and responsibilities as the Financial Services Supervisor. Communicate effectively with both staff and Management regarding various areas. Provide good member service and be aware of the member service being provided by others. Maintain proper unofficial file notations and communicate human resource related items to Financial Services Manager. Assist in teller authority matters when needed and appropriate. Assist Financial Services Manager with schedule and duties for staff. Assist Financial Services Manager with audits for the service center and staff as necessary to maintain compliance with policies and procedures related to area of responsibility. Answer a variety of member inquiries and maintain a good working knowledge of Credit Union services. Submit loan application information for members to Consumer Lending. Complete member loan signings in accordance with Credit Union policies and procedures. Determine prospective member's qualifications for membership based upon current fields of membership. Open new share, checking, IRA, and certificate accounts, and maintain existing and closed accounts. Perform all cash handler functions at peak periods in the service center. Travel to different service center locations as needed. Train new staff as directed by the Financial Services Manager. Must be a self‑starter, self‑motivated, and use initiative while effectively adapting to change. Other duties as assigned. Applicant Requirements Possess high school diploma or equivalent. Experience - Financial or Credit Union Experience Preferred Must be bondable. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Fibre Federal Credit Union